About perryhughesnet

I called to cancel my service today since I am moving.  I was told that I cannot get a refund of money paid for service from July 27th to August 26th, even though today is July 27.  My payment due date was not until August 6th.  Why can't I get a refund since the payment was not even due?  I understand having to pay the early cancellation fee, but how can the company withhold money when I cancel my service? ... View more

I sent all the required information in for HughesNet Rebate Offer #HD1036 twice.  I sent all requested information on 10/26/22.  I emailed the Rebate Center twice after mailing the forms, only to be told that they did not have any record of submission.  So, I mailed the required documents again on 12/1... this time sending the manila envelope certified.  The USPS tracking shows that the envelope was delivered to their P.O. Box on 12/5, but I still have not received an email confirmation from the Rebate Center with a claim reference number so that I can check the status of the rebate.  I am very frustrated as I feel that your company is not honoring the rebate agreement and simply does not want to issue the $300 rebate.  I see that other people online are experiencing the same issue.  I am going to report this matter to the authorities if I do not receive this rebate soon as it is false advertising and deception by your company to say customers will receive a $300 rebate but then not send the money.  I have tried my best to be patient, but my patience has run out.  Please help in any way that you can.   ... View more