So when Hughes switched my service from Gen4 to Gen5 they did it as a "new service" install and when the old service was cancelled, 2 months later, my Hughes email was also cancelled! I have tried to add the old email address to the new account but since Hughes cancelled it I am locked out. The section to add an email says "username not available". Who controls email names at Hughes? If I can get the name block lifted I can just re-start the account and all would be well. I realize that I would still be missing all the emails from cancellation to re-start but at least I will be able to still use the email address. Anybody know how these things work?
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