1. The type of phone I am using is a cordless Panasonic. 2. I cycled the modem and the Cisco ATA. And, then called my friend and had a great, trouble free conversation for about a half hour. it was just as good as it was before I got GEN5. Evidently, cycling the modem and Cisco ATA solved the problem. Let's hope it stays solved. Thank you very much for your assistance.
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