I have a roku device connected to my TV and runs through a wireless modem from Hugh's Net. I can watch Netflix, Roku channel, history and other apps like Freevee but each time I try to watch Amazon Prime, it says "an error has occured" and forces me to go back to the Ama,on Prime home screen. I'm using an HDMI cable between the roku and TV, and this only happens on Hugh's Net. I also notice that the ping time is around 1 second when running speed tests through speedtest.net. please help me understand why I cannot watch Prime videos using Hugh's Net
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