@hawke2992 T his section is for account/billing support. You may want to post your issue under the Tech Support section (https://community.hughesnet.com/t5/Tech-Support/bd-p/TechSupport). Just start a thread there and copy/paste from this one. You will likely need to run a few speed tests at Testmy.net, which is the preferred speed testing site for this community. Also, could you be in FAP? That will really kill your speeds.
... View more
