About newtonf

Hello everyone, No complaints and all is going swimmingly, but I do have an interesting, hopefully simple question.   First my system: HT2000W using the wifi for 4 Windows 10 computers, two wireless printers, wifi speakers using Apple airplay and/or Apple Airport Express (itunes), irrigation for small avocado grove, communication from you solar panels and periodic Arduino wifi projects.   What I want to do is have everything connected the HT2000W's wifi, but I want to allow internet access to only two of the computers. Two of the four computers NEVER need to talk to the internet and I don't want them using "accidentally using valuable HughesNet bandwidth, but I want them to have access to all my wireless devices so I can print and I have the ability to transfer files between computers. Does anyone know if this is possible and, if so, how it can be accomplished?   Thanks for any suggestions you can think of. Skip ... View more

Well I’m back again – for a few days my download speeds had recovered to normal (15-30 Mbps), but now I am back to less than 8 Mbps. My "work day" download speeds are now generally less than 8 Mbps and often around 1 Mbps! Early mornings and very late evenings speeds can be as high as 30, but I don’t work at night or before 8AM. Simple, low resolution, 5 minute, YouTube videos take 10-15 minutes to watch. This has been going on since January 3d. Here is what I have done to chase this problem down: Rebooted modem and checked speed = no change Powered off modem for 10 minutes = no change Repeated above wired directly to my modem (HT2000W) = no change I have run 90 download speed tests using testmy.net since January 3d and my average speed is 8.18 Mbps! You can see my test results at https://testmy.net/quickstats/stanleytpig I contacted Hughesnet support via chat on January 3d (Lulu Carette, case number 108575566), checked everything I was told to check, did everything I was told to do, the chat took over an hour after which time I was told that I would be raised to engineering level support and that I would receive a call within 72 hours. I remaind at home avaliable 24 hours a day for SEVEN DAYS and did not recieve a call duing that time. Over two weeks later I received a call back, but I was not home and the caller left a call back number. I called back the next day only to fine that the “call in code” had expired and I could not speak to anyone. I have also tried the speed tests on the Hughesnet website which yielded very weird results, like taking 3-4 minutes to download the 12 meg file and speed results given are > 200 Mbps! Not possible! Web speed tests range from around 1 to 4 seconds – mostly greater than 2 seconds My system is: Gen5 (EcoStar-19-NAD); Gateway ID 15; Beam ID 71; Satellite Receive Signal Strength 99, modem HT2000W, two Windows 10 PCs (wireless and/or ethernet); 30/50 Meg plan that costs $87/per month.   I have been with Hughes since 2001 – that’s 17 years and I have literally done everything that I can think of to make system work as advertised (e.g., highspeed internet and at least 60% of the advertised 25 Mbps, or 15 Mbps and 8 Mbps is not even close).   It would be really nice if someone could fix this problem – perhaps one of those talented techs like Liz or Amanda could be cajoled into looking into my problem – I would greatly appreciate it. Regards to all - Skip ... View more

Hello, I was recently in FAP and it expired yesterday. System Status is now green, but my download speeds range from 500 to 700 kbps ( average around 550). I have rebooted my computer, and the modem (HT2000W). Powered off my modem and checked speeds with a wired connection, but download speeds remain the same. Is it possible that I remain in FAP, even though my System Status is green? Testmy.net values at https://testmy.net/quickstats/stanleytpig System is Gen5 (EcoStar-19-NAD); Gateway ID 15; Beam ID 71 Satellite Receive Signal Strength 99 Thanks for any help/comments you can provide ... View more