About dunahue

I have tried two different ways. See Screenshots. When I try screenshot 1 it give me a message that is very faint to see as you can see in Screenshot 2 that I posted. That message reads, "Please check the account status. Unfortunately an upgrade would not be allowed if the site is not active". I have also used the second method shown in Screenshot 3. When I try that method I get the error shown in Screenshot 4. ... View more

in the case of a wired connection to modem, how can you stop Windows automatic updates? ... View more

@Tyler936 wrote: Just updating this for anyone wanting an official answer. I called and ordered my gen 5 today and after they transfered me to someone who knew the answer I was able to learn that approximately half your maximum speed, or 12.5 Mbps, is the max speed you could get once out of data depending on bandwidth availiable. I doubt I'll actually get this speed, but considering how slow gen 4 was, even the approximate 1 Mbps minimum they list is vastly faster. After over 30 minutes on the phone with rep, I finally spoke with a supervisor that informed me that throttled speed would be UP TO 3 Mbps. He stated it could drop well below 1 Mbps and actually become unuseable after being throttled. ... View more

Just called to confirm what throttle speed would be. I spoke with a rep that had no idea whatsoever what he was talking about. I cancelled the upgrade due to customer reps not being knowledgeable about what they are trying to sell.   ... View more

I was told by two different customer service reps today that it would never drop below 1Mbps. I made them clarify that many times. ... View more