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About ecoalex2
since
08-25-2015
5 hours ago
ecoalex2
Sophomore
64
Posts
6
Kudos
1
Solution
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yesterday
Beam 55 10.19.19 8Pm Reboot Magic Why does a modem reboot sometimes fix slow speeds? Above Red Line speeds after reboot..
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yesterday
Beam 55 Mt Ranch , Ca An ordeal to post at 5:30 Pm Thursday.. I had mid 20's Mbs for most of the day , now mid to just 2 Mbs .I expect speeds to degrade more. I am not in FAP. http://testmy.net/quickstats/ecoalex
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yesterday
Beam 55 Mt Ranch, Ca Hi Alan , yes I'm having a degradation of service after a great start with Gen5 . I had the advertised for my tier speeds - 30+mbs , with FAP and 2.9 Mbs it was still usable, video streaming as ok ,until 2 weeks ago, as the other subscribers, then it slowly degraded, last nite for a time it was unusable. What hapenned to Beam 55 is the question ? It seems it is getting worse, not better for me, and sporatic from others comments. Hope they figure it out soon. I couldn't log on to comment last nite it was so bad.
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yesterday
I seem to be the next victim. The service was unusable for an hour last nite, I rebooted the modem - no help. This morming I usually have 30+ Mbs speed, now in the 20's.. This is a disappointment after a great service until 2 weeks ago. Now sometimes unusable. What changed? Data- http://testmy.net/quickstats/ecoalex
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Wednesday
1 Kudo
Hi Liz My speeds are still poor , as you noted I am not Fapped now.. Thanks for your help :)
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Wednesday
Beam 55 here, my Bonus speeds are 1/3 what they were. My FAP speed is 1.7 Mbs It appears the fix isn't working for me. What hapenned 2 weeks ago is the question? Can I expect better speeds? I had 34 Mbs Bonus speed until now.
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Monday
Today's ride- I had to reboot to get 1.37Mbs in the Am. I had to reboot to get 1.4Mbs at 7:44 Pm. 2 reboots to get 1.37 we are fapped, but used to have 2.8 FAP speed Now :( What happened 2 weeks ago? What changed? is the question.
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Monday
Hi Liz :) Beam 55 Mt Ranch, Ca No improvement for me, my FAP speed used to be 2.8 , now 1.7Mbs Worse this morning-
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Monday
Beam 55- I had Gen5 for many months, with no troubles, now for the past 2 weeks troubles. I didn't have to unplug/plug in the modem. Now it's 2x a day.. Something has changed for us on beam 55. I use Linux, and never have to empty my chache. I also had the FAP speed of 2.9 Mbs, now the best I get is 1.7. Something has changed, I hope it is resolved soon. I try to show my speeds and times, actions, to help, it appears the techs are stumpted so far. Maybe a Beam 55 reboot would help?
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Sunday
Beam 55 Ranch, Ca Below Red Line Before Modem Reboot This was my second reboot today. Why do I have to reboot to get 1.7Mbs speed at best? Would the reboot indicate something? I couldn't send email at 369Kps, the server timed out. My service is starting to be unpleasant.
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Saturday
Beam 55 Mt Ranch, Ca Fapped Last nite I had to reboot, then got 1.3 Mbs before pages would not load. This morning after 8:Am (FAP) very slow. The data above the red line is after a modem reboot
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a week ago
Hi All, Beam 55 here , and after FAP my speeds are not what they were before the troubles. I get less than 2 Mbs consistantly and worse since the troubles.Used to be before the troubles, being FAPPED didn't change my speeds, I had 2.9 Mbs streams didn't buffer. Now :( What changed the first week of October? 10.10.17 8:15 Am Pst
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2 weeks ago
Zip 95249 here Mt Ranch, Ca Just ran a speed test- Download :: 34.2 Mbps 4.3 MB/s I had a speed problem last evening, speeds at or below 1Mb. I rebooted, then got 7 Mbs with 3 tests. It works for me, why not ya'll ? At 7Mbs I'm happy.. We FAP out usually mid term of the allowance due to the auto play vids in so many sites-news etc. Even with 2.9 Mbs FAP, we watch utube with no buffering, sites load the same as with 30+ Mbs. I have no complaints...lucky me eh :) I do have to reboot nites tho :(
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2 weeks ago
Zip 95249 here, I would think we are on the same Beam? Just did a speed test- Download :: 35.1 Mbps I'm curious as to what speed you had after your install? I'm curious as to your install, not all are perfect, or don't have problems later, dish alignment, any connections, coaxlial fittings even cable. Just trying to explain your problem, when I don't have any now, however did from Monday on evenings, not mornings, then a reboot solved the speed problem evenings.
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2 weeks ago
I had to reboot again last evening, as the best I had was 1Mb or less in 3 tests.. Since this is new to me , I didn't have this last week, or before, what hapenned? Was something "tweaked" last week? At least I can reboot and restore my speed tp 30Mbs or better.:)
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2 weeks ago
10:48 Am PstI just ran a speed test- I had 33Mbs. Sorry to hear you are having speed problems. I guess it's up to the techs and their queries of the modem,etc.. Hope you get it resolved soon.
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2 weeks ago
Hi, I'm a Gen 5 user in the Sierra Foothills also. Gen5 has been great, then last Sunday (see post) I https://community.hughesnet.com/t5/Tech-Support/Since-Sunday-Evening-10-1-17-Speed-Slowed-Later-In-The-Day/m-p/84419#M59535 started having problems. For the heck of it, I unplugged the modem, then pluged it back in after a few minutes...my speeds returned.. It went from 662 kps to 38 Mbs just from the reboot. It worked for me. At first rebooting the Gen4 system sometimes worked, sometimes not. More and more the techs at Hughes first asked if I had rebooted the modem? It is a cardinal rule with any computer operated system to reboot first, it can't hurt, many times it solves problems. Hope this helps ;)
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2 weeks ago
So i thought I'd try rebooting the modem. It worked. My speed was 33Mbs after the reboot, 339Kps before. The old reboot trick worked again, haven't used it since getting Gen5.;)
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2 weeks ago
I have enjoyed Gen 5 until now. Even with FAP speeds, utube vids loaded just fine. Sunday afternoon seemed to be a change. Now after 8Am the speed is greatly slowed, using TestMyTest Dwnload tests, I don't get to 3 Mbs, average under 2.5 Mbs. I tested at 6:45 Am this morning, and I had 38+ Mbs .I'll test again tomorrow, and post here. I called Solar Edge because my generation data showed a problem, between the tech and I , we figured out it was the poor solar Gateway to their server speed. It seemed better today. My wife also says her Kindle is slow. I noticed another Gen5 new user had poor speeds also. Hope to get back to good speeds , I show 27% left in my Anytime Allowance. Thanks
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05-17-2017
08:53 AM
No Windows here, 10 years using Linux. The FAP of Gen 5 is very usable.
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05-16-2017
08:56 PM
We have had the same browsing usage since using Gen 4, now Gen 5 . We are at a loss as to why our usage keeps rising, despite being very frugal - no videos except during the bonus time.. I disabled auto load of video in webpages., using all of the tips from El Dorado Sat's Alan. Our allowance keeps being exhausted now more than a week before our refill. I am far from any neighbors, so no wifi theft. In upgrading to Gen 5 , we have been watching videos etc after our 20 Gb allowance is gone during anytime .The videos load fine , no buffering, despite the 2.9Mbs speed of throttled service. We noticed a 45 minute utube video was fully loaded whilst we were 2/3 of the way into the video. The 2.9 Mbs speed gives us the same video quality impressive as with Gen 4 we wouldn't of had this. It must be the data compression improvement Gen 5 has. We are very happy with Gen 5, No Worries :)
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04-14-2017
11:01 PM
1 Kudo
Talk about customer service! Liz really went the extra mile for a Gen 3 customer. I have always had the same experience. I always suggest Hughes to my neighbors for this reason. Liz is Da bestest! You will like your Gen5 , It is amazing ! The price compared to what is available around here speed, and price is uncomparable! We have only 3.45 Mbs speed with 4G lte so called "unlimited" , which is not true, they do throttle you at some point.. For the price of Gen5 , it's the best thing going! Hughes Rocks !
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04-12-2017
12:36 AM
Ya after 4 years with Hughes I'm upgraded to Freshman!!Woo Hoo:) Really?
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04-11-2017
08:50 PM
1 Kudo
My Installer called, was on time. He was from Satellite Daddy Sacramento, Ca.He was great! The change was seamless, all the old Gen4 bookmarks worked with the new modem. I can't think of an easier upgrade ever. My speed test was an average 50 mbs down- 3 mbs up. With Hughes Gen5 half price compared to 4G- LTE offering 3.5mbs speed. I know my decision to go 2 years with Hughes Gen5 was the right choice. I hope all new and upgrade Hughes customers have a similiar experience. Thank You Hughes , once again the best choice!
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