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About ecoalex2
since
08-25-2015
05-18-2017
ecoalex2
Freshman
40
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5
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05-18-2017
02:09 PM
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05-17-2017
08:53 AM
No Windows here, 10 years using Linux. The FAP of Gen 5 is very usable.
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05-16-2017
08:56 PM
We have had the same browsing usage since using Gen 4, now Gen 5 . We are at a loss as to why our usage keeps rising, despite being very frugal - no videos except during the bonus time.. I disabled auto load of video in webpages., using all of the tips from El Dorado Sat's Alan. Our allowance keeps being exhausted now more than a week before our refill. I am far from any neighbors, so no wifi theft. In upgrading to Gen 5 , we have been watching videos etc after our 20 Gb allowance is gone during anytime .The videos load fine , no buffering, despite the 2.9Mbs speed of throttled service. We noticed a 45 minute utube video was fully loaded whilst we were 2/3 of the way into the video. The 2.9 Mbs speed gives us the same video quality impressive as with Gen 4 we wouldn't of had this. It must be the data compression improvement Gen 5 has. We are very happy with Gen 5, No Worries :)
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04-14-2017
11:01 PM
1 Kudo
Talk about customer service! Liz really went the extra mile for a Gen 3 customer. I have always had the same experience. I always suggest Hughes to my neighbors for this reason. Liz is Da bestest! You will like your Gen5 , It is amazing ! The price compared to what is available around here speed, and price is uncomparable! We have only 3.45 Mbs speed with 4G lte so called "unlimited" , which is not true, they do throttle you at some point.. For the price of Gen5 , it's the best thing going! Hughes Rocks !
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04-12-2017
12:36 AM
Ya after 4 years with Hughes I'm upgraded to Freshman!!Woo Hoo:) Really?
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04-11-2017
08:50 PM
1 Kudo
My Installer called, was on time. He was from Satellite Daddy Sacramento, Ca.He was great! The change was seamless, all the old Gen4 bookmarks worked with the new modem. I can't think of an easier upgrade ever. My speed test was an average 50 mbs down- 3 mbs up. With Hughes Gen5 half price compared to 4G- LTE offering 3.5mbs speed. I know my decision to go 2 years with Hughes Gen5 was the right choice. I hope all new and upgrade Hughes customers have a similiar experience. Thank You Hughes , once again the best choice!
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03-24-2017
01:49 PM
Thanks for your reply.. I'm considering a switch to Gen 5 , it appears some have had problems with speeds , how is your system working? What did you have to pay to get it operating? Which did you choose? lease or buy ? My Gen 4 isn't grounded to a stake, is this a new installation requirement?
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03-24-2017
12:46 PM
I need to plug in my solar gateway to a router to send data to Solaredge for access of system health, generation. I need ports on the Gen 5 router , does it have extra ports? Thanks
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01-07-2017
04:27 AM
We are waiting for an atmospheric river to dump rain/snow in No Cal. The map showed 6-11 " rain by late Monday. Warm rain will melt the new snow to 8500' , Flood preps are everywhere. We're in the foothills 130 east of San Fran the foothills, so are out of the Central valley. All this will go east to ya'll :)
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01-07-2017
01:29 AM
I do have another permanent WiFi connection- the Solaredge gateway. All it does is data. It didn't use any appreciable bandwidth since 2014 when it was put in use.. I did have some updates many months ago, no appreciable bandwidth usage.. I use Linux, any updates are under my control, i dwnload them or not. There was no reason I had used up my allowance, except the Dish Tv WiFi. Dish is supposed to use it's beam for programing updates etc. The WiFi was supposedly only for pay per view movie ordering, instead of a phone line.Obviously for me this somehow was corrupted, the disconnect of the antenna bears this out. Imagine a Hughes subscriber using an Amazon Echo . or the Home devices. It would eat up bandwidth greatly. I believe if a phone can use WiFi instead of cell tower, they must have an app installed for this usage.I don't have this app installed, no one else is here, so this is eliminated. The Dish WiFi was the only other culprit. It is a drag, as I lost my tokens out of this learning experience, I had the Dish Box for 2 years before , no problem.
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01-06-2017
09:56 PM
With a phantom lost of allowance for 2 months, I removed the antenna from the Dish Tv box , my usual usage has returned, no phantom loss of allowance this month. Our usage is very steady, the increased loss of allowance, 3 months ago baffled us. We lost our allowance, and tokens, and was throttled, a first for us in 3 years, with no unusual usage. The culprit it appears was out Dish Tv box WiFi . We don't use pay per view , so no loss with the antenna disconnected. Our allowance now is normal with 6.1 Gb remaining with 11 days left for the month. I hope this suggestion helps anyone who had phantom loss of allowance, unaccounted for. When in doubt disconnect all wifi devices you can , and see if your allowance usage decreases. It worked for us
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10-26-2016
04:33 AM
Thanks for the replies. I guess I'll never know what happened, only that something ate up my allowance and I lost my tokens. Our usage was normal, so it wasn't us.We got Gen4 on it's debut, we have an established history.
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10-23-2016
11:51 PM
I do have dish tv and run Linux Mint 17 OS. The router is a Linksys 0168.
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10-23-2016
03:58 AM
As I mentioned, I am far from the road, or neighbors, much farther than the 300 feet limit for this router. I don't think wifi theft/hacking is a problem, however web connected vulnerability is. The hack was thru the web. My question was whether I lost my allowance due to web hacking?
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10-22-2016
06:35 PM
With yesterdays hack of DYN , the resulting slowed, or blocked service did I suffer this last week when I lost all my allowance and tokens? Home devices were hacked, routers among them. I didn't set up password protocol in my router, because of my location far from neighbors. Was my router hacked in a prelude to yesterdays attack? It's the only explanation for my loss of allowance last Friday, and yesterday's Friday attack.
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08-12-2016
08:12 PM
Hi, 6 years with Gen4 9 years with Linux, settled on Mint 5 years ago. I simply use the modem link, and get a usage graph immediately. I don't wish to clutter up my display.Just say'n ;)
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03-15-2016
06:22 PM
1 Kudo
Thanks Liz;) always a pleasure to hear from you.I appreciate your quick reply.I hope the engineers get on top of this. Liz-You're The Best :)
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03-15-2016
05:40 PM
Starting Sunday early evening, and again on Monday evening, my Gen4 was unusable.The problem is gone in the next morning.We were having rain Sunday,not Monday usually this does not affect my service.My speeds are normal in the morning, by evening ;8 o'clock, I can't even perform a speed test.I'm on beam 19. What would cause this the last 2 evenings?
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11-20-2015
08:32 PM
1 Kudo
Thanks Liz :) My post to you had an oopsie, so I try again, shorter. I called Hughes after about 10 mins after I had checked everything on my end.The Hughes rep was great. Happy Thanksgiving
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11-20-2015
06:13 AM
So they do have a message. I remember this kitty, it needs some herb:)
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11-20-2015
05:05 AM
When I called customer service today to see if I had a problem, or Hughes, I had to run the gauntlet , finally after 5 minutes the poor rep in Brownsville replied "yes, we are currently having an outage, it is a large one, we apologize for this". I suggested the outage message as I had a few times before, I used to hear when I called Wildblue.They had a message ready for such situations, and was flexible enough to be able to employ it as needed. "It would save you and me" I told him. "I'll write it your case" he responded.he gave me 3 days of my next bill,Hughes has always been great that way.I can't complain,Hughes has been great for me, I do suggest them to anybody that is looking for excellent satellite service broadband. Still, I am perplexed why if Wildblue could have an outage message, why not Hughes, after I had suggested it 5 months before, and again even before that. Some things don't change.
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