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About john.fenley1
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| Date Last Visited |
01-05-2022
02:35 AM
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11-29-2018
04:19 PM
I had a chance to call tech support and the thought is the modem has failed due to age. I was given the opportunity to rent/lease a new modem and move to a super new 20GB plan (currently 50/50 @ $100), two-year contract while on the same satellite. Is there some else to call? I know, customer retention; just venting. Thanks, John
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11-21-2018
06:05 PM
Any tips or tricks to restore the excellent HughesNet service I have had over the last decades? Date Recorded Download Result(KBPS) Upload Result(KBPS) 11/21/2018 12:52 509 518 11/21/2018 11:07 633 348 11/21/2018 11:04 318 746 11/21/2018 9:09 625 1854 11/21/2018 9:06 372 689 11/21/2018 8:19 1329 1850 11/21/2018 8:16 934 659 11/26/2017 17:26 23514 394 Thanks, John
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Performance
03-18-2018
07:53 PM
attached are screens prints, on the "Profile" page some information is correct, attempts to update Profile allows correct info to be entered but does not save - no billing history, token popup is blank.
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03-16-2018
10:36 PM
1 Kudo
Yep, nothing works at the MyHughesNet Gen4 website; no information about the account, billing, tokens, can't update any of the personal information, etc. Oh, it never has worked, wait it did on the old, old, old, old one around 1997 or 98. Just wondering. John
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Data Management
08-19-2017
03:55 PM
Thank you for redaccting my information. I was able to update the credit card payment information; not the contact information. Not a big deal, a lot database of changes sinice I signed up. Thanks, John
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08-06-2017
11:45 PM
1 Kudo
what is the best way to update account information Getting this message: Attention Communication Error: There was an error communicating with the server. Please try this request again.
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