john.fenley1
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Joined 10 years ago
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Re: download speed took a dive 4 days ago
I had a chance to call tech support and the thought is the modem has failed due to age. I was given the opportunity to rent/lease a new modem and move to a super new 20GB plan (currently 50/50 @ $100), two-year contract while on the same satellite. Is there some else to call? I know, customer retention; just venting. Thanks, John3.9KViews0likes2Commentsdownload speed took a dive 4 days ago
Any tips or tricks to restore the excellent HughesNet service I have had over the last decades? Date Recorded Download Result(KBPS) Upload Result(KBPS) 11/21/2018 12:52 509 518 11/21/2018 11:07 633 348 11/21/2018 11:04 318 746 11/21/2018 9:09 625 1854 11/21/2018 9:06 372 689 11/21/2018 8:19 1329 1850 11/21/2018 8:16 934 659 11/26/2017 17:26 23514 394 Thanks, JohnSolved4KViews0likes6Comments