About richknox

Liz and Gabe thank you for your help with my problem.  The installation technician came today and replaced the modem and the receiver thing on the dish.  I am back to speeds I expect which are in the 18-20+ range for download and 2.5 or so for upload.  I did not connect the laptop tonight but I am receiving these speeds through the modem WiFi. Y’all have been great helping with this situation and I thank you immensely for the assistance.  I am going to leave this thread open for a couple of more days before I accept the solution to make sure it continues to operate, as I am sure it will,  correctly.  Again, I appreciate your professionalism while taking care of my problem.  ... View more

The,   I ran 2 more tests tonight: 5:54 PM Central.    1.56 Mbps download and 3.14 Mbps upload 8:19 PM Central.      701 kbps download and 1.94 Mbps upload   Please let me know what is needed next. I really a-recite your help.  Thanks so much.    Rich ... View more

Gabe, is there anything further I need to do?  Thanks ... View more

Gabe,  I just ran the 25 MB download test and it came in at 409 kbps and took about 10 minutes to run. The 4 MB upload ran at 3.0 Mbps.  Here is the link you posted for my results earlier. https://testmy.net/quickstats/Rich%20Knox I will try to run additional tests tonight with the laptop. I am not seeing any change in speeds though. Thanks ... View more

Gabe,   i dont know how how to share my results on my laptop I brought home but my user name is Rich Knox and the password is               for test my.net Speedtest.  I was able to get 456 - 531 kbps for download speed on 4 tests.  I got 1.9 Mbps on 2 upload speeds.  I will try further tests later but these are very comparable to speeds I was getting testing through my WiFi too so I don’t expect them to change appreciably. Thanks for the help. ... View more

Gabe,  I totally understand and will try to do this.  What I don’t really understand is what the difference will be since I am connecting my iPad to the WiFi through the Hughes modem.  I am using the HughesNet 2G or 5G WiFi networks imbedded in the modem.  If i connect a LAN cable to the modem I will still be using the modem but just through a direct cable.  To me there is really no difference.  I guess there could be a problem with the WiFi signal from the modem but if I get a difference result from the direct connect you will then tell me there is nothing wrong so where do I go then?  Just wondering what do you do with people that have nothing but WiFi connected devices?  It seems to me that most of the world now has only mobile type devices whether they be a laptop or phone type devices.  Just wondering? ... View more

Liz, I know this is not the perfect testing solution but it is how all of our devices are used - on the HughesNet modem WiFi. I am connected to the 2g WiFi this morning and at 5;30 am central my speeds were 1.06 and .86 download. Again I know this is not the preferred test but I do not have anything directly connected to the modem. No matter what it should be running at a much faster speed. Please give me some direction.  Thanks ... View more

Liz, Thanks for helping me out. I have not had time to do any Speedtest work specifically as you requested. I have done a couple of quick tests on my iPad/iPhone and it seems to be a little better. I was running in the 0.68 range for download before and now I have seen it as high as 10 and as low as 1.16 mbps. It is hard for me to test it at anytime of except at night when the bulk of the users are on slowing it down. I will try to get some better information in the next 3-4 days. Again, thank you very much for your help. ... View more