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About sli-er_15
since
12-15-2015
2 weeks ago
sli-er_15
Freshman
18
Posts
2
Kudos
0
Solutions
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2 weeks ago
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a month ago
Thanks for the update, Amanda. I didn't recognize the email address so I checked my account and found that it was wrong. Updated my email address. Thanks again!
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09-18-2017
01:02 PM
A month later and I finally got all my daily usage data back. I could use a token for the time I didn't have the full data (wink). Thanks!
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08-30-2017
04:40 PM
I understand that no ISP is 100% reliable, especially here in rural AK. Hughesnet is my 3rd ISP and possibly the last since it's the only option we have for any kind of internet in our part of Alaska. From what I heard about Excede is that it has more data that one can use for the same amount of money spent on what we have now and that it is a lot faster than what Hughesnet is offering it's Alaskan customers. Hughesnet customer service has told me that they do not have any current plans to upgrade it's Alaskan customer's like they have with their customers in parts of Canada and lower 48 states, so we are basically stuck with the outdated HN7000S modems that have really low daily data caps. In this regard, Excede is a lot better than Hughesnet.
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08-29-2017
04:21 PM
You're very welcome. If the reboot and/or trying the turbopage teardown doesn't work, I would suggest that they see if excede covers their area. From what I heard it's a lot better than Hughesnet. It doesn't sound like they'll getany more support from Hughesnet if the above doesn't work.
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08-29-2017
04:14 PM
Another week has gone by with my daily download allowance still at 464MB. I haven't used all of my daily allowance since the last time to see if using a token will lower the amount of MB renewed to my account.
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08-21-2017
12:07 AM
2 Kudos
I get that a lot of the time with my HN7000S modem too, although never for 24 hours plus like your neibhor. Most of the time a modem reboot and/or turbo page teardown fixes it until the next time. Link to instructions on how to perform a turbo page teardown.
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08-20-2017
05:13 PM
Yep, they are whittling away at my data. It went down to 436MB this time after our data ran out again, then reset after 24 hours. http://imgur.com/a/lkAyQ
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08-18-2017
09:03 PM
Hi Liz, Nearly a week and nothing yet. How long does it usually take? I know they must be pretty busy but I was just wondering. Also, my daily data ran out yesterday and instead of buying more tokens I waited until it reset. I watched the minutes count down to zero and saw that my data was reset but instead of the full amount, still 464 MB, it started at 459 MB. Odd. http://imgur.com/a/HgKde
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08-12-2017
06:49 PM
I took a screenshot before I used a token to show the amount of download allowance I used to have and then took the next one after the allowance reset using a token. Edit: I forgot about the times when the reps are on here. Thanks!
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08-12-2017
05:28 PM
Yes, it shows 464MB total allowance when it used to be 475MB. It's not the remaining balance. Couldn't upload screenshots again. Keep getting errors. Hope the link to imgur works. http://imgur.com/a/UhGTZ
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08-12-2017
03:56 PM
I just started noticing 11 MB of my allotted daily download allowance has not been listed for about a week now. What happened to it? Ughh Cannot upload any screenshots to show what I mean. In the Restore Tokens page it shows my download allowance as 475MB but in my HughesNet Control Center Download Status pagein http://192.168.0.1, it shows 464 allowance. Using a HN700S modem.
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11-16-2016
12:41 PM
When will the free download period change begin? I've been watching my usage data for the last couple weeks and it still stops between 10pm - 3am in AK time.
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11-05-2016
02:40 AM
I totally forgot about the turbo page teardown. You wouldn't know how many WA servers there are? I remember once it took quite a bit of teardown to get a workable connection, still slow though. Once again, where is the Receive or Transmit link and HughesNet Network Operations Center exactly?
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11-04-2016
09:45 AM
Using an HN7000S modem. Currently tried opening 4 websites and all gave web acceleration errors "This state indicates that your terminal is not able to bring up the Web Acceleration connection. This may be due to a problem in the Receive or Transmit link or in the HughesNet Network Operations Center. " TCP acceleration was down but it is now working. I haven't tried any other sites but FaceBook loaded up fine and when I tried reloading the problem sites they didn't load. Stopping them to reload gets a "TCP Acceleration Error (800.4) - Acceleration Backbones In SYN_RCVD State The HUGHES terminal is experiencing a problem with it's TCP acceleration infrastructure. Retrying the web page may correct the problem." error. So, is there a way to jumpstart TCP and Web accelerators on an HN7000S modem? Where is the Receive or Transmit link and HughesNet Network Operations Center exactly? TIA
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10-31-2016
07:22 AM
Sorry for the late reply. I completely forgot posting my question on here. Unfortunately, both DD_WRT and Glassware won't work for me. I'm using a Mac computer with an Apple router. Sounds like I'm pretty much out of luck.
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10-18-2016
01:48 AM
Is there a usage monitor that would show how much data is used and at what times for HN7000S users? Last night I checked how much data I had left, it was over 200MB, and this morning it was all gone. Weird, since I turned off everything, computer, router and modem before going to bed.
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Labels:
12-16-2015
02:36 AM
Thank you, Chris. What are the legacy plans and how much are they?
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