Good morning cwestscott92, Thanks for posting, glad to see you got your answers. Just for future reference, and for anyone else who may be reading, you can upgrade your service plan yourself online. How to Upgrade Your Service Plan 1. Visit your Support Center here: http://supportcenter.myhughesnet.com 2. Click the “Sign In” tab to visit your sign in screen. 3. Enter your HughesNet user ID and password, then click the “Sign In” button to sign in. 4. Click the “Support” tab. 5. Click the “Service Upgrades” button. 6. Enter your SAN and zip code where you would like service, then click “Continue”. 7. Click to select the plan that best fits your needs. -Liz
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