About shadow357

Hi shadow357,   Thanks for posting, glad to hear you're enjoying your new Gen 5 service! Here's the relevant fine print shown after you check for available plans:   **New residential subscribers only.  Save $20/month on the 20 GB or save $30/month on the 30 GB and 50 GB plans.  Savings applies to your first 12 months of service.  After 12 months, all service plans revert to the standard monthly fee for the remainder of the term. Offer ends 6/30/17. Cannot be combined with any other service plan offer. Restrictions may apply. Offer void where prohibited.       ‡$99 instant savings applies to new residential subscribers who lease a new HughesNet system. Not applicable with the Purchase option. Offer ends 6/30/17. Other restrictions may apply. Offer void wherever prohibited or restricted by law.   When you upgraded to Gen 5, you technically weren't considered a new subscriber, which is why the $20 discount isn't applying to you now. Please check your private messages in the top right corner of the community page, I'll send you a PM shortly to further address your concerns.   ... View more

@shadow357 wrote:   I know that the current speeds I am getting will start dropping as new customers come to Gen 5 but as long as I can get better than anything available out here I am happy. Although this is technically true, and will most likely drop somewhat as the beams fill up, as well, it will probably be quite some time before this happens.  The ES19 has more than double the capacity of the ES17, and it will take a long time before the ES19 reaches anywhere near capacity.       ... View more