loveoldtrux
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Joined 8 years ago
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iPhone app to access email?
Good Morning and Merry Christmas to all, A recent "update" to my Hughesnet phone app no longer allows access to my Hughes.net email. I used to log into the app and be presented with my usage; in the upper left hand corner there was a link that allowed me to access my email using facial recognition. The latest "enhancement" has removed this - What am I missing here; did Hughesnet remove the link from the tool? What am I to use now?... Thanks, MarkRe: Promotion has expired; now being throttled?
Ooops - spoke to soon. As you can see from the image below I've been online for 45 - 50 minutes and only 145 MB of data has downloaded - when system is working properly this will read around 750MB +. Hughes net is now prompting me to mark one of the previous answers as a solution. None have provided a solution so I'm not marking any as a solution. I guess I'm just going to have to live with this for $80+ a month..... :manmad:Re: Promotion has expired; now being throttled?
GabeU, Thanks for the reply; I manually reset ethernet adapter stats each day when I log in at 4:30 am to closely monitor what is going on and I also run glasswire daily. As the extended data allowance ends at 8 am, I also then reset the adapter stats to monitor my usage as less data is allowed to download from then till 2 am without buying the tokens. Anyway, good thing I posted this as somebody at Hnet must have read it and created a troubleticket and resolved the issue; would have been nice for them to send me the ticket number so when this happens again, I can get it resolved easier :mansad:. Somebody must have jiggled a cable or reset a switch or something. As my adapter stats are reset each morning, I have included a picture this morning of how it usually reads when working properly - you can see I am working much MUCH better now!! Working SO good in fact, I better WATCH that data throughput :manhappy: . Ha ha ...yes, I learned years ago to reset the adapter stats daily as it will gradually get bigger and bigger and bigger if not reset. Then one day you'll look at it after turning the system on and it'll read 50 + gb or whatever.... and you'll be sitting there scratching your head and muttering to yourself :manlol: I do run the glasswire - nice to see when NOTHING is going on if it's a site related issue or system issue. If my slots site is not working, I'll jump to CNN.COM to see if glasswire reports activity there - if not, it's a system problem - if activity at CNN.COM, then it's a site problem. I've doing the slots since last summer - several hours a day, so I know when something is amiss. Again, thanks for your reply, GabeUPromotion has expired; now being throttled?
HI gang, Recently recieved this from Hughesnet: "Dear Mark, Thank you for being a HughesNet customer. We wanted to let you know that your HughesNet Gen5 20GB Next Plan Up promotional offer will expire on April 29, 2018. Your service plan price will increase to $89.99. No action is required, but you have options if you would like to adjust your plan: View Your Options You can view your account details at any time at myHughesNet.com or on the HughesNet Mobile App. If you elect to change your service plan now, you will continue to receive the Next Plan Up promotional credit until your 12 month promotional period has completed. In month 13, you will pay the standard monthly fee for your plan. We hope you are enjoying your HughesNet service." Well, that was sort of "interesting"; I didn't know I was on any special promotional offer - I was under the impression you pay the money you get the data. Since this promotion has expired I've noticed a lot of speed problems; it's quite obvious I'm NOT getting the data throughput I used to get (look at my previous posts - you'll see where I was constantly have to pay for additional tokens. My download throughput used to be at LEAST 1 GB per hour - it's now quite less --> I've been monitoring it due to the problems I've been having; see image below; it now takes about 1 1/2 hours to download 1 gb) I don't know what a promotional offer would give me to enable me to dl 1 gb per hour and then snatch it away after it ended, but it's a definite throttle. I usually log on to Hughesnet at 4:30 AM and do my slots, so unlimited throughput should be available. Has anybody else experienced this after their "promotional offer" has expired? Any idea what this "promotional offer" is / was?... Thanks for the read, Mark
