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About loveoldtrux
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| Date Last Visited |
12-10-2023
02:25 PM
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12-16-2019
02:25 PM
Good Morning and Merry Christmas to all, A recent "update" to my Hughesnet phone app no longer allows access to my Hughes.net email. I used to log into the app and be presented with my usage; in the upper left hand corner there was a link that allowed me to access my email using facial recognition. The latest "enhancement" has removed this - What am I missing here; did Hughesnet remove the link from the tool? What am I to use now?... Thanks, Mark
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07-12-2018
08:17 AM
Maratsade, You're a real piece of work, aint'cha maratsade? "wasting their time and mne". Right. You are typical for "tech support" - make the customer feel like an a _ _ so they will discontinue contacting you and YOU end up with goof looking stats, giving you time to sit on YOUR duff to browse the web. Right - real good. For your information I DID look at GabeU's replies - it's quite obvious he doesn't know what I'm talking about when the information is right in front of his eyes. Good day all, I'm closing this ticket - I don't need to be beaten up by a company for 88.00 a month
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07-11-2018
06:16 PM
Ooops - spoke to soon. As you can see from the image below I've been online for 45 - 50 minutes and only 145 MB of data has downloaded - when system is working properly this will read around 750MB +. Hughes net is now prompting me to mark one of the previous answers as a solution. None have provided a solution so I'm not marking any as a solution. I guess I'm just going to have to live with this for $80+ a month.....
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07-08-2018
07:29 AM
1 Kudo
Markjfine, Yeah, with Windows 7 (or was it XP?....) I noticed the adapter reset after every reboot - with Windows 10 it just keeps a running log and does not reset when system rebooted. No problem - I just reset it manually when turning the system on every day. SOMETIMES after a reboot, the adapter will reset to 0 KB. Still no problem - I just keep it open every day to see what's going on... Thanks, Mark
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07-08-2018
07:25 AM
1 Kudo
GabeU, Thanks for the reply; I manually reset ethernet adapter stats each day when I log in at 4:30 am to closely monitor what is going on and I also run glasswire daily. As the extended data allowance ends at 8 am, I also then reset the adapter stats to monitor my usage as less data is allowed to download from then till 2 am without buying the tokens. Anyway, good thing I posted this as somebody at Hnet must have read it and created a troubleticket and resolved the issue; would have been nice for them to send me the ticket number so when this happens again, I can get it resolved easier . Somebody must have jiggled a cable or reset a switch or something. As my adapter stats are reset each morning, I have included a picture this morning of how it usually reads when working properly - you can see I am working much MUCH better now!! Working SO good in fact, I better WATCH that data throughput . Ha ha ...yes, I learned years ago to reset the adapter stats daily as it will gradually get bigger and bigger and bigger if not reset. Then one day you'll look at it after turning the system on and it'll read 50 + gb or whatever.... and you'll be sitting there scratching your head and muttering to yourself I do run the glasswire - nice to see when NOTHING is going on if it's a site related issue or system issue. If my slots site is not working, I'll jump to CNN.COM to see if glasswire reports activity there - if not, it's a system problem - if activity at CNN.COM, then it's a site problem. I've doing the slots since last summer - several hours a day, so I know when something is amiss. Again, thanks for your reply, GabeU
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07-07-2018
07:02 AM
HI gang, Recently recieved this from Hughesnet: "Dear Mark, Thank you for being a HughesNet customer. We wanted to let you know that your HughesNet Gen5 20GB Next Plan Up promotional offer will expire on April 29, 2018. Your service plan price will increase to $89.99. No action is required, but you have options if you would like to adjust your plan: View Your Options You can view your account details at any time at myHughesNet.com or on the HughesNet Mobile App. If you elect to change your service plan now, you will continue to receive the Next Plan Up promotional credit until your 12 month promotional period has completed. In month 13, you will pay the standard monthly fee for your plan. We hope you are enjoying your HughesNet service." Well, that was sort of "interesting"; I didn't know I was on any special promotional offer - I was under the impression you pay the money you get the data. Since this promotion has expired I've noticed a lot of speed problems; it's quite obvious I'm NOT getting the data throughput I used to get (look at my previous posts - you'll see where I was constantly have to pay for additional tokens. My download throughput used to be at LEAST 1 GB per hour - it's now quite less --> I've been monitoring it due to the problems I've been having; see image below; it now takes about 1 1/2 hours to download 1 gb) I don't know what a promotional offer would give me to enable me to dl 1 gb per hour and then snatch it away after it ended, but it's a definite throttle. I usually log on to Hughesnet at 4:30 AM and do my slots, so unlimited throughput should be available. Has anybody else experienced this after their "promotional offer" has expired? Any idea what this "promotional offer" is / was?... Thanks for the read, Mark
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03-12-2018
08:03 AM
1 Kudo
GabeU - most excellent answer!! EXACTLY what I was looking for!.... looks like I need to round up about $300.00 from somewhere. Marking this as a solution - thanks! Regards, Mark
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03-11-2018
05:14 PM
Maratsade, Right have run out of ALL data due to some updates from windows I was forced to run several times. So back to my original question; does Hughesnet release all throttles when I have to ""pay"" for additional tokens - do they remove all speed limitations for data download? Am I assuming correctly that ONLY when my data allowance is over limits.... THEN is the only time they throttle me?... Thanks, Mark
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03-11-2018
08:19 AM
Hi gang, Still pretty much happy with my Windows 10 load last year - still can't get that token doo-bob to work from the taskbar; no complaints there... would be nice if it worked, though . Reason for post: about to run out of allowed bandwidth. Will need to buy toekns for a project I need to download which is over 50 GB. Ughhh. I understand for my current Hughesnet subscription I'm not paying for the "wide-open" data connection where I can run at unlimited unthrottled speeds (I only get paid $8 an hour ). BUT.... when I have to pay $50-$75 extra for needed tokens to be used at 3am -5 am are the "paying customers" (me) granted unlimited speeds at that time or am I still throttled back to mid speeds?.... I reference 3 am - 5 am as the Gen 5 is probably less congested at that time compared to 2 pm during the week... Thanks for the read, Mark
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