About LadyoftheLake

"Thank you very much for that phone number.  It sure would be nice if HughesNet made that information easily accessible on their web site."   It is easily accessible on their website (hughesnet.com). Click on the white and red SUPPORT button, and that will take you to another page with 3 huge blue buttons. The one on the far left reads CUSTOMER SUPPORT and it has the number underneath.      ... View more

@LadyoftheLake   I figured this could be what was going on, and it appears, from your post, that it could hit people even more often, and worse, than previously.     Unfortunately, HughesNet just isn't made for the type of internet that DirecTV receivers need.  :(   It would be nice if DirecTV would take this into consideration and not act like everyone out there has unlimited high speed internet.  After all, the lack of that is one of the reasons some people get satellite TV.       Maybe one silver lining is that it was figured out fairly timely instead of causing you month after month of headaches.  In addition, your post may help others to avoid the same thing.   ... View more

I find the you need to turn off the Video Data Saver to watch YouTube. This can be accessed through your usage meter. What is Video Data Saver? Learn more about the benefits of the Video Data Saver feature and how to manage your video settings Video Data Saver automatically adjust streaming video for great picture quality while using less data.How it works:HughesNet automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Speeds will adjust to deliver a DVD quality experience - allowing you to watch the shows you love and use less of your data. Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable.Can I watch movies in HD with HughesNet?Yes! Your service is automatically set to stream videos at DVD Quality (480p). If at any time you want to turn this feature off – to watch a movie in High-Definition, you can do so from the three locations listed below. You can also choose to temporarily disable the Video Data Saver for up to 4 hours using the Snooze button. It’s easy to switch to HD - simply use the Mobile App, visit HughesNet Support Center, or use the Usage Meter.Where can I manage my video settings?Manage Video Data Saver on The Usage MeterManage Video Data Saver on The Mobile AppManage Video Data Saver on myHughesNet.comStreaming providers may use progressive or adaptive video streaming. The format in which they deliver video can affect your streaming experience. Read more about Adaptive and Progressive video Streaming. ... View more

Yes, I use Amazon Echo and it works fine until speeds are throttled then it will stall or disconnect/reconnect while streaming music.   Worked fine for everything else and I do not see a big data usuage while it is plugged in.  I mainly use it for shopping list updates, weather forcasts, and kids use it for jokes, homework assist, and music.  ... View more