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About ChaCha
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| Date Last Visited |
01-02-2022
10:01 PM
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03-06-2018
02:01 PM
I almost hate to post this since my internet speeds have improved immensely from less than 1 to 17Mbs most of the time. Hate to jinx it. Ever since the improvement in performance, I have been getting disconnected shortly after rebooting my pc and opening a web browser or email. I would estimate that this happens 80% of the time. After I reconnect, it will happen again about 50% of the time, this can occur immediately or within 10 minutes. Is there some setting that I can check and modify?
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01-02-2018
07:17 PM
@GabeU wrote: VPN's don't work very well with HughesNet, and using one can greatly reduce your speed. Yes it can greatly reduce speed. But not necessarily. As I indicated I was on VPN with Hughesnet (on Gen4) for years working from home) Impact was minimal. Can VPN user confirm that their speeds are good when not on VPN? They may be seeing the same beam performance issues as most of the rest of us rather than VPN slow down.
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12-28-2017
10:21 PM
I worked from home for years connecting to in office servers using VPN. I did not occur to me to ask if that would be a problem when I first signed on with Hughes. Only after some applications could not load due to slow speeds did Hughes track it to VPN. I just learned to balance what I opened and rarely had problems. That mimimal slow down was insignificant for the most part. Nothing like throttling that occurs when soft data cap is reached and certainly nothing like slow downs on some of the beams experiencing performace issues.
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12-28-2017
12:35 PM
Yes, I use Amazon Echo and it works fine until speeds are throttled then it will stall or disconnect/reconnect while streaming music. Worked fine for everything else and I do not see a big data usuage while it is plugged in. I mainly use it for shopping list updates, weather forcasts, and kids use it for jokes, homework assist, and music.
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12-28-2017
10:56 AM
1 Kudo
The glaciers may be melting/moving faster that you with speeds <1. 🙂
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12-27-2017
10:18 AM
I am experiencing the same level of slow speeds on beam 54 here in Sonoma county in northern California. I was told by engineering that it was due to unexpected use. I was also offered discounted service. My tests are lighting fast this am. 7 to 10 Mbps. Doing the dance to the computer gods. Don't expect it to last long so off to catch up on what I have been missing.
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12-24-2017
10:30 PM
Has this issue been resolved. I have had such slow access that it is almost too painful to even login to see if I can check mail without having to click/send receive 5 or more times. Forget about streaming a video on youtube, it takes over 5 minutes to buffer a 50 second video. I checked with support on Dec 12 and was told that the issue was a known Gen 5 issue, caused by the large number of users had not been anticipated and that engineers were trying to program to handle the increased load. I was also told the issue would be resolved in a few weeks. But when I checked tonight the issue persists. Download is 0.19 and Upload is 1.37. I was much happier on Gen 4. I am quite sure that all the attempts I make when trying to access mail or stream videos that fail with multiple interupts are eating up my download data allowances. Think I am wasting my money buying tokens. Sigh.... please Santa, all I want for xmas is a decent internet connection.
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