I had dish and hughesnet internet bundle installed in early September and have not been able to use the on demand feature because it keeps stopping to buffer every three minutes, or less. I have been on the phone with both Dish and Hughesnet a dozen times but they keep passing the buck or ignoring me. I spoke to a local installer who said he would have to talk to his office and call me back, but he never called. The last rep I spoke with at Hughesnet said the problem was with my tv. Because it wasnt connected wirelessly. Im so frustrated and unhappy with this situation. If it's just the case that Hughes net doesnt work like they promise it will then someone should just tell me that and let me out. I'm paying wat too much for this bundle to only get 75% of it especially since the feature I most want to use is the one that doesnt work.
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Me too. installed at the beginning of September and I have not ever been able to use the on demand feature offered with dish. So sorry I switched from cable. I cant believe Im saying that. I have been on the phone with dish and Hughesnet over a dozen times in six weeks and they keep telling me there is no problem. Everything is working fine. But I still cant watch video on demand. The most recent Hughesnet employee told me the problem is with my television because its not connected wirelessly. Really? How could that even be a thing?
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