Hi Savoietj,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Oct 21, 2017 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #106969531 if you need to reschedule.
Please let us know how the site visit goes.
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