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Re: Sales Call Review
When Damian runs his tests it is the OVT test. When the tech goes out there he runs it from his phone. It tells us what the signal level is. And the average at that exact time in your area. So we now if the signal level is off. No need to go up if you now it is good. Damian needs your speed tests to show if there is a problem. If there is he will launch a investigation.. Right now it is just you saying it isn't right.. It could be your computer causing the issue.. Run the speed tests...9.7KViews2likes0CommentsRe: Sales Call Review
Bird dog meters do not work on Hughesnet systens for pointing a dish. Superbuddy does make one.. But they are not has acurate has or own meters. The rep can tell from running there tests if the dish is out of alignment.. It is called a OVT. Test And I am sure they have already run that for you.. That is why they need you to do tthese tests..11KViews2likes4CommentsRe: 10gb to stream a movie
If you where installed more then 2 years ago. That means you are on Gen 4 not Gen5. So there is no video data saver. So it is sending it in 1080p Or it could be in 2080p. Depending on the movie.. Most cell service send all movies over 480P because the screens are so small.. B10KViews0likes3CommentsRe: Liz & Amanda
Up at the very top it says. HughesNet Support Community Look up the word community. All these people try to do is help.. They don't get paid and they don't have to do it. The moderators have other jobs and can not be on here 24 hours a day. Give them a break.. Give everybody here a break and chill out...6.3KViews3likes0Comments