About gokartergo24

Since you have a HT1100 modem. That means you have a seperate WIFI router..  Check it. If it is a Netgear router more then likely it needs a firmware update.. Login into it and check it out.. ... View more

When Damian runs his tests it is the OVT test. When the tech goes out there he runs it from his phone. It tells us what the signal level is. And the average at that exact time in your area. So we now if the signal level is off. No need to go up if you now it is good. Damian needs your speed tests to show if there is a problem. If there is  he will launch a investigation..  Right now it is just you saying it isn't right.. It could be your computer causing the issue.. Run the speed tests... ... View more

Bird dog meters do not work on Hughesnet systens for pointing a dish. Superbuddy does make one.. But they are not has acurate has or own meters.  The rep can tell from running there tests if the dish is out of alignment.. It is called a OVT. Test  And I am sure they have already run that for you.. That is why they need you to do tthese tests.. ... View more

This is not a do it yourself job.. To many factors involved, I never use direct buriel.  Rodents love to chew it. I always put it in PVC.  The ground block has to be 3 ghz rated.  Then the issue of weather proofing ground block fittings. Then making sure it is properly ground. And more..  What I would do is look for your local Hughesnet dealer.. Call them.  See if they will come out.. ... View more

Up at the very top it says. HughesNet Support Community  Look up the word community.  All these people try to do is help..  They don't get paid and they don't have to do it.  The moderators have other jobs and can not be on here 24 hours a day.  Give them a break..  Give everybody here a break and chill out... ... View more

I'm sorry. He mis spoke.  I am a installer for Hughesnet. I have been for over 7 years. I agree. You shouldn't have had to out source to get your system fixed.. One of the mods on here should be able to help you with that.  But E17 has no better software then E19..  E19 is the newer of the two satellites..  I can pick and choice which satellite I want to install on based on Line of Sight.. They are booth good satellite and in most cases and areas. They are giving above advertised speeds.. ... View more

Um, E19 is the newer of the two satellites and E17 and E19 are giving out about the same speeds in most areas.. Why would you want to go back to E17? ... View more

Just an FYI..  HughesNet engineers are some of the best around. But with satellite. repairs don't happen fast.  It is not land based easy stuff to work on..  Has an Installer I have disconnected 7 Viasat/Exede systems in the last two weeks..  They are having major problems on there new satellite. And there old one is way over sold. I never tell any one what to do..  But if I where you.. I'd try and talk to a few people that have Viasat first.. Also go over to Viasat message boards and read how bad it is right now.. ... View more

It is next to impossible for the consumer to repoint the dish.. The best way is to have the roofers work around it until the last possible day.. Then ask when roof will be done. Call in and schedule a appointment for replacement.. Unplug the modem then have the roofers carefully take down dish.. Then a tech will come out and reset it. That will be the least amount of down time.. I have heard roofers so many times say they can repoint it. Then try and put it back up.. And then I have to go out and fix there mess. ... View more

@macsociety   Not if we get split up into three states... ... View more

@GabeU  Thanks. I knew it was the end of a year. Just missed be a year.. I'm getting old...LOL   ... View more

Sorry to correct you.. But I'm pretty sure Gen 4 started in late 2011. To maybe the first part of 2012. I might be off a little.. But Gen 4 was not around in 2009.. Spaceway 9000 was. ... View more

What I always suggest to people is. Get Dish or DTV and just get the basic cheapest package they offer.  Then you can stream other stuff.. ... View more

It more then likely needs a new SBC file. They are changing all the time.  Especially if the reinstall button was pressed..  That I now of. There is no way to send that file to the modem if it is not up and running.. Only manually by a tech.. ... View more

Beam 3 is down by San Diego on J1.. ... View more

Depends on how far south he is.. If he is in beam 70  He is good to go.. No problems on that beam at all.. ... View more

You might want to try this.. Hardwire the laptop in..  Go to 192.168.0.1  On the left you'll see WIFI settings. Click on it.. Password is  admin   Under the 2.4 you'll see WPA mode. Click it and change it to WPA/WPA2  Default is WPA2  Click the 5 band and do the same.. Disconnect laptop.. Reboot modem and computer and try it then.. Some laptops didn't like the WPA2 mode..  Hope this helps.. ... View more

This was Liz's response to a similar problem..  And Big River does not allow you to choose numbers. It just kicks you out a number..     Thanks for posting. The other technical reasons for a number being ineligible to be ported has to do with local phone carriers, which are out of our control. Somehow even local numbers aren't considered "local" according to phone carriers. Anyway, that's why we do indicate on our HughesNet Voice webpage and FAQ that one may be eligible to port their number, but it's not always guaranteed.   How Can I Learn More About the HughesNet Voice Service?     Get Started with HughesNet Voice     I hope that clears things up. ... View more

More then likley,Your cloud based cameras are using up your bandwidth.   ... View more