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About gokartergo24
since
12-06-2016
Friday
gokartergo24
Senior
112
Posts
42
Kudos
2
Solutions
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a month ago
1 Kudo
Has a new customer. The data will reset everyday for the first 20 days. They allow you to get all your computers and tablets and phones all up to date..
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07-06-2017
12:41 AM
SLC Salt Lake City..
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07-03-2017
10:12 PM
No. It tries to lock on to what ever beam is on the work order.. The tech has to hit a beam override. To put it on to another beam. So his accident don't fly.
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07-03-2017
09:47 PM
There is no accident on left or right polaraztion.. Say beam 55 is left polarazation and beam 56 is right. You pick one or the other.. Left and polarazation will not work on a right handed beam..
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07-03-2017
06:39 PM
1 Kudo
I'm in a area that three beams overlap. It gets fun sometimes. Luckily they are all left polarazation.
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07-03-2017
06:12 PM
1 Kudo
It is actually a reinstall. When you change beams.. You could be in a area that 2 beams overlap each other. One could be left or right polarazation.. That is the left or right part.
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07-03-2017
02:56 PM
I would be shocked, If I hadn't seen it before. I have no idea why a installer would think that is a good idea.
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07-03-2017
02:35 PM
2 Kudos
I am an installer. And that should never have been put on a tree. That needs to get moved back to a pole mount.
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06-25-2017
06:37 PM
Around here. We have a lot of problems with deer,cattle, horses and goats hitting the dish. For some reason deer jump up at the radio.. I've witnessed it. Guess they think it some kind of food. Cattle and horses and goats. That's a placement issue. But not much can be done about the deer.
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06-25-2017
04:13 PM
Better the 90% of our jobs are roof mounts. We just can't do Tile or metal roofs.
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06-25-2017
08:59 AM
I'm just a installer not a engineer. Most of my installs are on roofs.
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06-25-2017
12:03 AM
1 Kudo
I install for Hughes. This is how I feel about it. If the line of sight was good. I would use the Wild blue pole if it was done right. Do you really want to see Dishes and poles all over your yard. If there was NLOS. then yes. I would put in a new pole. At the time of install it has to pass OVT. Onsite validation tool. It gets a average signal level in that area at the time of install.. You must meet or exceed that to go ahead. If it does not pass OVT we do not get paid. So at the time of install.. It passed. Hughes guarantees Line of site for 6 months after install. On the spotty service.. That is on you for not calling in for the last 5 years to get it fixed. There could be something else wrong with your service. But since there is No line of site now.. He couldn't tell. In this area we have a lot of Redwood trees.. They grow and average of 4 to 6 ft every year.. When I install in these areas.. I try to get at least a few years of growth for the customer. But that is not always possible.
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06-22-2017
11:09 PM
1 Kudo
They finally allowed me to upgrade my showroom account to Gen5. Going to have some fun playing with this.. I can't play with customers accounts. Don't want to screw anything up.
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06-17-2017
11:25 PM
First try a different Lan cable. It kind of sounds like it is shorting out the WIFI. When this happens can you get into the modem and get into the WIFI settings. ?
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05-28-2017
11:37 PM
2 Kudos
LOL, Lets sign on to a Metropc message board and ask them about Hughesnets WIFI..
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04-08-2017
09:12 PM
2 Kudos
I'm a Installer. I can help out a little. First off on the Networking hookup. We connect two devices. Usually computer and a phone. We show you how to to do it. Anything farther is subject to charges. On the poll.. I check to make sure it was concreted in.. And that it is not rusted out and that it can not spin. For the cabling.. I make sure it is copper coax. Not copper clad. If it is.. Then I replace it. And make sure the system is properly grounded. Coax doesn't really go bad..
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03-31-2017
11:59 PM
I'm just a installer. I have nothing to do with how they setup. Just telling you what I have found when installing.. I would love to make all the changes and just hit save once.. But it is not seup that way..
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03-31-2017
10:49 PM
You can only save one setting at a time. Change what you want click save. Then go to the next setting change and click save.
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03-28-2017
09:13 PM
No problem. I think the CSR agents are a little overwhelmed right now.
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03-28-2017
08:07 PM
I'm a Installer. I can help you little bit. I can't help you on pricing. Currently, The HT1100 modem will not work on Gen5. At the end of the year they are supposed to offer Gen5 plans on your current system. The HT2000W modems WIFI can be disabled. And you can use your own. Hope this helps a little.
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03-25-2017
12:34 AM
You do have to have a repoint. And the Modem will have have to be swapped again. Something about the SBC file on J1 is not compatable with J2. Even thou it is the same modem.
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03-23-2017
08:58 PM
I don't see any advantage to doing that. If you are leasing. Then you have to send back your modem and radio. If you do the upgrade. The installer will take back the modem for you.
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03-22-2017
11:00 PM
Yea, But since I do most of the installs. Seems like I train him. Then he goes up to Sac and teaches it. LOL
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03-22-2017
10:43 PM
Sorry, I'm Dan. Just a installer. Dave is the owner of Southbay satellite. But I do agree. CSAT'S should be across the board. I'm on the phone now with a installer out of Fresno. Came into our area on a self Gen and can't figure out what he is doing wrong.. He currently has 5 hours on this job. I think I finally figured out what he is doing wrong..
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03-22-2017
09:45 PM
Sorry, I did not now that.
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03-22-2017
09:43 PM
A lot of local dealers are not authorized to do fulfilment work. Fulfilment work is what comes from Hughesnet. A local dealer can only install what they sell. And nobody can sell upgrades unless it is a upgrade from a 9000 system.
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03-21-2017
08:55 PM
Has for the installer. Look for Gold or Silver pins on his lanyard or name badge. They give out a Gold or Silver pin every quarter. So four times a year. They have given away pins for the last 5 quarters. I have 5 gold pins. But I only keep one on my name badge at a time.. They give them out for number of completions and customer feedback ratings.
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