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About ColinH
Freshman
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01-19-2018
05:23 PM
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01-19-2018
03:22 PM
1 Kudo
Tech came out today and pointed our dish to a different satellite. Speeds now approaching 27 Mbps!! So much better. Thanks Liz for helping. Tech said he does this all day long in my area.
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12-29-2017
12:55 PM
Speeds the last 2 days have been <500 Kbps. Hughesnet are you listening? At some point we're going to organize and file complaints with the regulatory-agency-that-cannot-be-named or take more serious action.
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12-27-2017
10:23 PM
1 Kudo
I've had Gen5 service for a few months in ZIP 95959 and download speeds have been glacial, ranging from below 1, often in low single digits, to the very rare 14. Never close to 25. Streaming isn't remotely feasible, though I was assured it would be. I can post some download tests at a later date but my experiences match the others here. As an aside, requiring a speed test via a hardwire connection to a 5g wireless router is irritating. I know wireless devices have high variation in capability, but I've used WiFi for so long I don't even own an Ethernet cable anymore. If this doesn't get remedied soon I plan to ask for a refund and to escape my contract. Colin Sat: Echo 19 Gateway: 8 Beam: 55 Outroute: 1
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