Hi cthrower,
Thank you so much for your patience while your sales call review request was investigated. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.
Thanks,
Liz
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I'm on Gen 5 and T-Mobile. I don't think I have any problems calling on WiFi. However, some things need to change for it to work. Try changing the WiFi calling settings to prefer WiFi over the cellular network or just turn on airplane mode and turn WiFi back on. Both of these will force the phone to go through the WiFi rather than trying to use cellular.
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