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| Date Last Visited |
02-04-2023
03:13 PM
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08-14-2021
08:05 AM
Was charged 254 this month when it is usually 120. This is ridiculous, it doesnt clarify what the heck the charge was for, we want an answer as this is uncalled for. If its possible the 134 and some odd cents that was added onto our bill could be refunded. It'll hurt us throughout the rest of the month as we have other bills.
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01-01-2020
07:36 AM
1 Kudo
Thanks Gabe I'll try that have been quite busy sorry for the late reply.
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12-15-2019
12:09 PM
How do you go about changing the data plan when the bill has already been paid? Because my bill went from 120 to 150.. and that's weird on its own self. If I change it do I have to pay extra or will it change next month?
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04-01-2019
04:46 PM
Yes , it allows me access to the forums but no where else for it. Which is strange.
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04-01-2019
10:36 AM
I can't seem to login into my account on the browser or the phone app. I need to change the payment card but can't cause it won't let me login but on the community forum. It is quite frankly annoying. Please fix.. didn't know where to post so I just shoved this in here.
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08-30-2018
04:35 PM
Been trying to change the payment card information back to my card as my sister paid for July and August as I was out of work but I am working now. But I'd input my card info it'll update but it still shows my sister's card...
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03-23-2018
01:09 PM
Thank you, In December and November I was paying 2 bills (before I realized it being linked) would I happen to get the money I payed towards my grandmother's account?
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03-22-2018
08:25 PM
Thank you! It has caused me much stress, now I can be relieved thank you!
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03-22-2018
10:00 AM
Thank you, I'm sorry about my title but I was quite passed irate on the whole thing, also the zip code I put in for 115 state highway 47 bonne terre MO is 63628. I hope this gets resolved I really do.
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03-20-2018
07:26 PM
Look I don't mean to be a complete pain in the bum but, I don't expect a 300$ from someone else's account that is not part of my account. But that's my other point my highest service is apparently fused with the internet my grandmother had at an old address. I'm supposed to be the complete account holder of the service I have and not be the sub account of the one address I do not live at. I'm. Not paying the stupid f-ing charge of 300 dollars which isn't part of my account so take it off and for more matters dissociate my address from 115 state hwy 47 bonne terre mo, 63648 I'm not going to pay for someone else's bill.
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Unreturned Equipment Fee
01-18-2018
10:42 PM
Okay i will be talking to tech tomorrow about fixing this but apparently i have two different san numbers which is weird and even more messed up it wont allow me to change to the correct billing email. I dont know whats going on but its bleep stupid. Wanted more opinions
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