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About David_78933
since
02-14-2018
03-13-2018
David_78933
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| Date Last Visited |
03-13-2018
12:32 PM
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03-13-2018
10:31 AM
The software changes that were made appear to have improved system performance for now. Thanks, Amanda.
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02-22-2018
01:56 PM
@Amanda, My system worked well for a few days after the weather warmed up, but another cool front came in yesterday and my transmit / uplink functionality has substantially deteriorated again. The transmit problems appear to occur whenever our ambient temperature drops below about 50 deg F, which occurs quite often in the winter. Have you had any luck in locating a replacement radio, per your previous post last week?
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02-14-2018
02:32 PM
Since I rebooted the modem a couple of hours ago, the transmit state code has persisted over 80% of the time, so the problem is becoming worse, and very quickly. I do hope you're able to locate a radio in stock near me.
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02-14-2018
01:54 PM
My Gen4 system has started having transmit problems over the past two months, and it now shows State Code 12.1.12 at 40+% of the time, on average over the past week. No changes in line of sight, signal strength is good, power cord is plugged into wall outlet directly, dish is clean, cable connections checked and tightened, and modem power-cycled, but issue persists. My hardware was installed soon after Gen4 was available in my area, so is about 5 years old. No major issues with transmit function until now. Any suggestions? @Amanda @Liz
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