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Rantsn
Freshman
Joined 7 years ago
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Re: Over charged
I will be contacting the public service commissioner on this issue and he'll start a a investigation on your practices of over billing and auto debits beyond what's authorization was given in my opinion that's stealing , and to to honest your internet service is no better than what my local phone company has I really thought gen 5 was suppose to be fast but it isn't a prepaid cell phone internet service is faster and more reliable dang y'all just won't listen to your customers4.6KViews0likes2CommentsRe: Over charged
Me Amanda I never signed up for the 20 gig package that was a clerical error on the clerks part not mine so any charges should have been there problem I understand you pay in advance that's not the issue I paid what was required at the time of order and y'all billed me an extra 6 dollars and something which I gladly paid but to come back at me with another 120 dollars the very next month is ridiculous I'm not understanding where this extra billing is coming from your explanation has not showed me where I owed that much the only solution is that you credit my account to the actual agreed upon charges VERY IRRATE4.7KViews0likes3CommentsOver charged
If y'all don't get my bill explained in plain English not some broken language person trying to convince me they explained my problem then I will have to search for some one else to provide my service . I signed up for a 30 gb package at 79. Price guarantee for two years with free installation my first bill was 120.00 and cannot get a explanation why this is why I left dish after 20 years I'm not happy with your customer service and the outrageous price you just charged my card for without explanation VERY UNHAPPY4.7KViews0likes8Comments