- Hughesnet Community
- :
- About ctpowers
Hughesnet Community
About ctpowers
Freshman
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
7
Posts
1
Kudos
0
Solutions
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
07-31-2018
09:42 PM
|
06-22-2018
02:50 AM
1 Kudo
GabeU - YOU ARE BRILLIANT, AWESOME, WONDERFUL, ETC!!! I followed your instructions to @jimmie_evlyn to fix "Usage meter javascript error". It worked! Cleaning the registry is essential. So happy to get this fix after so many months. I must be naive, becaiuse I can't figure out why paid HughesNet Advanced Tech Support people cannot solve a number problems that you and other online tech community "angels" ARE able to solve. KUDOS and much thanks for your time, sharing, and effective help! It has been a real stretch for me to learn to use this online community, but well worth the effort.THANK YOU for being there. HughesNet customers sure do need you, especially when all else fails. @ctpowers
... View more
06-19-2018
07:02 PM
Amanda, I think you are the most wonderful person in the world right now! yes, my account now shows proper info - problem of "Invalid OpenID or Credentials" is mostly solved! However, there are two more things to fix. Is this a private message? If not, please tell me how to send you a private message. I thought I did as GabeU instructed for private, butit wasn't last time. Thank you. ctpowers
... View more
06-15-2018
03:15 PM
Amanda, Please continue to follow-up. There is no progress on solving the problem of Invalid Open ID or Credentials. On the phone yesterday Evelyn from "Advanced Technical Support" told me Hughes has no department that has "internal database technicians". She also told me there is no permanent solution for "Invalid Open ID or Credentials". Amanda, you are my only hope. Keep open case #112941243. Keep talking to me about what is going on. Either they can fix it or they can't. Sure would like to know. Can an "internal database technicians" call me to give me an answer? I hope this reply is sent as a private message, as it is replying to a private message. Thank you. ctpowers
... View more
06-05-2018
07:02 PM
You are right. I apologize. Lesson learned - never express frustrations online. Thank you for your time.
... View more
06-04-2018
03:17 AM
Thank you for the reminder that this is a public post. Your reply is NO help. I have repeatedly tried that. Doesn't work. See my post: "Several times they have tried to create a new email address as a temporary go-around fix. In every case that approach did not work. They could not complete the registration of a new email address." They means me under supervision have repeatedly tried your suggestion - a new registration won't go thru on my account. You gave me yet another run around from Hughesnet. Really? Can't you do better?
... View more
06-04-2018
01:31 AM
For over a year my account is messed up with error Invalid OpenID or Credentials. I have been on phone with tech support numerous times. Several times they have tried to create a new email address as a temporary go-around fix. In every case that approach did not work. They could not complete the registration of a new email address, and there is still an OpenID problem on my account. The only thing I can do is get email online. I cannot tract my usage. I cannot manage tokens. I cannot see my account info.I cannot pay online. I cannot change my password. I cannot fix the problem tjhat I can't send email from my devices. ETC. ETC. I have repeatedly been told an engineer will contact me. That has NOT happened! FIX THIS PROBLEM! If you cannot fix it then redo my entire account. Have an engineer call me - without fail.
... View more
Labels:
- Labels:
-
Data Management
-
Performance
- Hughesnet Community
- :
- About ctpowers
