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ctpowers
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Joined 8 years ago
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Re: Invalid OpenID or Credentials
Amanda, I think you are the most wonderful person in the world right now! yes, my account now shows proper info - problem of "Invalid OpenID or Credentials" is mostly solved! However, there are two more things to fix. Is this a private message? If not, please tell me how to send you a private message. I thought I did as GabeU instructed for private, butit wasn't last time. Thank you. ctpowers6.6KViews0likes2CommentsRe: Invalid OpenID or Credentials
Amanda, Please continue to follow-up. There is no progress on solving the problem of Invalid Open ID or Credentials. On the phone yesterday Evelyn from "Advanced Technical Support" told me Hughes has no department that has "internal database technicians". She also told me there is no permanent solution for "Invalid Open ID or Credentials". Amanda, you are my only hope. Keep open case #112941243. Keep talking to me about what is going on. Either they can fix it or they can't. Sure would like to know. Can an "internal database technicians" call me to give me an answer? I hope this reply is sent as a private message, as it is replying to a private message. Thank you. ctpowers7.7KViews0likes6CommentsInvalid OpenID or Credentials
For over a year my account is messed up with error Invalid OpenID or Credentials. I have been on phone with tech support numerous times. Several times they have tried to create a new email address as a temporary go-around fix. In every case that approach did not work. They could not complete the registration of a new email address, and there is still an OpenID problem on my account. The only thing I can do is get email online. I cannot tract my usage. I cannot manage tokens. I cannot see my account info.I cannot pay online. I cannot change my password. I cannot fix the problem tjhat I can't send email from my devices. ETC. ETC. I have repeatedly been told an engineer will contact me. That has NOT happened! FIX THIS PROBLEM! If you cannot fix it then redo my entire account. Have an engineer call me - without fail.Solved8.3KViews0likes14CommentsRe: Invalid OpenID or Credentials
Thank you for the reminder that this is a public post. Your reply is NO help. I have repeatedly tried that. Doesn't work. See my post: "Several times they have tried to create a new email address as a temporary go-around fix. In every case that approach did not work. They could not complete the registration of a new email address." They means me under supervision have repeatedly tried your suggestion - a new registration won't go thru on my account. You gave me yet another run around from Hughesnet. Really? Can't you do better?7.8KViews0likes12Comments