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About TANatPATS
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| Date Last Visited |
09-30-2019
10:25 PM
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11-28-2018
08:33 PM
KatBro,I had not tried to get on a .gov site for a week or so, didn't know they were affected too. I was affected the last time by the one a few months ago too. I didn't know it was a DNS cache problem, thanks for the info!
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11-28-2018
04:41 PM
THANK YOU Amanda!!! I was able to access my Microsoft accounts! I will pass the info you gave me on to my neighbor who also has been having problems also. Thanks again!
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11-28-2018
12:52 PM
OK my husband who has a seperate laptop & seperate outlook email account can not access his email or ANY Microsoft website but can access all other websites. It seems to me that microsoft is possibly blocking or not accepting my hughesnet isp. It keeps timing out.
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11-28-2018
12:32 PM
Hi Amanda, Still no access to any Microsoft websites. It is only affecting Microsoft, not any other website. Could Microsoft be blocking my Hughesnet isp address? Or do you think could be something on Hughesnet's end? I REALLY need to access my accounts and documents and security updates & still can't for the 3rd day now 😞
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11-28-2018
12:10 PM
I live in a very rural/mountainous area at the Canadian border. Town is a hour drive away in summer. Right now we have snow & ice covered roads. Can't get to library. VERY frustrating not being able to access much needed documents,emails and security updates. It is all Microsoft websites that I have not been able to access, it times out & says "can not be displayed" I have been able to access all other websites. I sure could use some help if it possibly another issue than lines being cut.....
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11-28-2018
07:47 AM
Still not able to access my Outlook email or any Microsoft website. I can not update any secutity updates ect. This is the 3rd day. A
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11-27-2018
09:49 AM
Ok, did that, left modem unplugged 10 min. and ALL divices off. Did not help 😞 Still can not access any microsoft websites or my account & email.
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11-27-2018
08:36 AM
I can access any other website's I try just not ANY Microsoft website.
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11-27-2018
08:25 AM
Liz or Amanda, I can not access any microsoft wesite. I belive Hughesnet has blocked them PLEASE HELP!! This is the 2nd time this has happened in 3 months, I can not acces any much needed document's in my microsoft accounts. ~PAT~
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Performance
09-18-2018
10:38 AM
Amanda, this is VERY upsetting! The only pic that is correct is my last pic. THE REST OF YOUR PICS ARE NOT MY INSTALLATION!!!!!! wiring on house right before going thru wall old wiring & connector leading up to 1st pic old wiring at pole too short to bury attached with black tape years ago Old wiring & tape going to dish
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09-18-2018
07:37 AM
Thank You Amanda, I could not send any email last night as it was soooo slow. Also the wiring from the satillite dish to the house is VERY OLD wiring & connectors are rusty all at least 8 years old acording to previous owner of home.. The only new wiring is what is on the house coming inside. A Tech needs to come out & run correct wire & connectors.
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09-17-2018
09:52 PM
Can't get on many websites, Directv or Tractorsupply.com for a few. Ran a speed test WOW how slow! https://testmy.net/db/gErepYd3~ Tried to run a 2nd speed test & it just stopped at 28% at 6:52pm & would not go any further 😞
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09-17-2018
07:23 AM
Good Morning Liz, I now have the new modem up and running and ready for you to run new diagnostics. One thing I noticed this weekend as I was to bury the new line from the satillite dish to the house it that the Tech that installed the Hughes net used the "old" Wild Blu line from the poll to the house, that line is 8 or more years old from previous owner of this home. WHY would a Hughesnet Tech use a very old line and old connectors from a competitor? I can take a pic if you want. Also that line was never buried & is too short to bury even 3 inches deep. PLEASE have a Tech come out & install a new line as I already have a ditch dug to burry it. Thank you
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09-10-2018
07:52 PM
1 Kudo
Thanks Liz, I will reao I can run new diagnosticsd up on the replacement guide while waiting on the new modem to get here. Will let you know when it it up & running so you can run new diagnostics. Thanks, Pat
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09-10-2018
01:59 PM
Hi Liz, I unplugged modem for 1 min. You can run new diagnostics. Thanks, Pat
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09-10-2018
09:11 AM
Hi Gabe U, Thank you for the PDF, did not have that info. I'm not out of data as I have hardly used any since many web pages don't properly load and speed tests just hang up and don't complete. As far as congestion, I NEVER had a problem with my "old" slow Hughesnet. Since Gen 5 upgrade they made me up grade too I have had nothing but problems logging on, checking emails, forget watching a 1 min. youtube video ect ect. Why am I paying more for less speed. ALL wi fi devices turned off while trying to do speed tests. How do I find where my "gateway" is located???? Thanks Gabe U!
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09-09-2018
03:56 PM
No weather problems, clear, sunny & blue skys. Just tried to run another test, Testmy.net "hung up" at 37% and wouldn't go any further. So did a HN speed test DOWNLOAD SPEED: 0.68 Mbps UPLOAD SPEED: 1.91 Mbps Below is my HN speed test history copied & pasted 09/09/2018 12:48 PM 699 1959 Yes 09/09/2018 04:05 AM 26267 1953 Yes 09/08/2018 03:33 AM 698 2330 Yes 09/07/2018 06:32 PM 696 1655 Yes 09/07/2018 06:30 PM 664 1389 Yes 09/07/2018 02:57 PM 29567 2690 Yes 09/07/2018 02:55 PM 29261 2458 Yes 09/07/2018 10:51 AM 28051 2249 Yes
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09-09-2018
08:14 AM
https://testmy.net/db/9Dun5m7f4 https://testmy.net/db/~bPw4R3cS Tried to run upload test again 15min. later & it "hung up" at 24% & would go no further had to stop
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09-09-2018
07:26 AM
Hi Liz, I have tried to run more speed tests yesterday & again at 4am this morning only to have them "hang-up" or stop at 67% or 83% and will not complete. Why are my speeds SOOOOO slow? Slower than the old system I just upgraded from, web pages do not fully load sometimes, I NEVER had this problem with my old Hughesnet.
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09-07-2018
05:53 PM
Hi Liz, Here are several 25mb downloads and 4mb upload results from testmy.net and you can view my test history at the official HughesNet speed test results and https://testmy.net/quickstats/TANatPATS https://testmy.net/db/0xDJyp7E4 https://testmy.net/db/ptW4VZhs6 **bleep** https://testmy.net/db/zhxcQBirI https://testmy.net/db/rSBk_bFvM https://testmy.net/db/HvYbCVgmR
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09-07-2018
12:33 PM
Hi Liz, Thank you I will follow your instructions. I am not running through or using a VPN
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09-07-2018
02:11 AM
OK just now able to log in to Outlook.com & get my emails, BUT it is almost midnight! Is it that Hughesnet has oversold it's Gen 5 & too many people are on it? How did my speed suddenly increase late at night?
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09-06-2018
06:09 PM
1 Kudo
I can not log on to outlook.com or any microsoft website. I desperatly need to access my email to get much needed documents. Tech was out today & said speed was way too slow & that was probably the problem. I have been a Hughesnet customer for over 8 years & was told I had to upgrade to Gen 5. I NEVER had this problem with my old system. Why am I paying more a month for a slower speed & can't even get my email??? PLEASE HELP!!! Tech that came out today said Liz or Amanda were GREAT & would get me going again.
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