About cuddlebug0

@cuddlebug0 wrote: I'm glad to have a couple of friendly faces to chat with from time to time.  I just posted a billing question.  It's no doubt a silly question, but one I need an answer to.  I have to watch for a reply now.  Chat later.   cuddlebug0 Nah, not silly at all.  When I first upgraded to Gen4 and paid my first bill (manual payments), my invoice total was still showing.  I called, as I was worried that the payment didn't go through, even though it showed in the account history that it did.  It turned out that it was actually just showing the balance of THAT particular invoice, not the balance currently on my account, which was zero.  The system has been changed a little since then, so it's less confusing (with that issue, anyway), but that one really threw me for a loop.    I had and issue with billing back in the late 2000s or early 2010s in which a double payment was deducted from my bank account when I paid an invoice, so when I saw what I thought was a still existing balance it made me very nervous.     And your current issue is a little perplexing, so I hope you get an answer soon.  I'm sure I would ask, too.     ... View more

Thank you for your quick reply my friend.  I have written to Amanda, so hope to get a reply soon. ... View more

Thank you Maratsade for the Christmas greeting.  Nice to have people to chat with again. ... View more

Thank you GabeU.  We moved to the other side of our state, and as I wrote this message, I was just settled in and discovered I had Hughes without even realizing I had it here.  There is no cable in the countryside where I live, so my daughters and I are back.  Merry Christmas to you and yours.  ... View more