Forum Discussion
Puzzle: no internet with state code 0.0.0.
Damian , Remy , For the last 3 days, the internet has stopped working in the evenings, while the modem displays state code 0.0.0. and no errors whatsoever. I've done all the troubleshooting I can...
Hi, Damian ,
Thank you for escalating again! The issue has morphed, and the way it presents itself now is that over a 24 hour period, the internet randomly drops (I see the globe icon) for a few minutes while the modem remains at 0.0.0. It remains "down" for a few minutes, then it returns and works fine. The issue happens whether I'm on Wi-Fi or connected to the modem via Ethernet cable. In a way, there's been an improvement! 😊
Thank you for this update as it is very important. I will be passing this along to the team right now to assist. If there have been any updates beyond this or changes from this latest update please let me know -Damian
