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udanwudeligv
Junior
Joined 9 years ago
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Canceling and dates they gave me
I called to cancel my service with Hughesnet (something cheaper and better in the area now) and I told the customer service guy I wanted my account closed as of today. He said it would be at "the end of the month" (even though today is the last day of my billing period) and that I would receive an email about it on Jan 5 and receive the box to send the equipment back around Jan 17. So is that "normal" or because of the holidays? I made it clear that I wanted it canceled as of today, as in I'm not paying for another 2 weeks of service, and he assured me all was well but seems like a long time to wait (almost 3 weeks) for a confirmation email.1.8KViews0likes2CommentsRe: Super-slow download, only working in short bursts?
Yeah, I found this: https://webapps.stackexchange.com/questions/49490/is-youtube-throttling-video-downloads-now And at the mention of "popular" videos not being slow and unpopular ones being very slow, I tried downloading from two people I follow on youtube who have very large followings (2M and 823K ) and those downloaded in a SNAP! So sadly the poor person with a Patreon and Youtube channel with only 255 subscribers gets the pokey speeds. That sucks but I'm sure it's because Youtube makes more $$ of the big guys. Well at least now I know.7.4KViews0likes1CommentRe: Super-slow download, only working in short bursts?
Yeah I think you're right it has to do with youtube, because I tried downloading from another website and it was continuous AND much faster. So the question is, is that Youtube's fault, or Hughesnet throttling certain websites.7.3KViews0likes4CommentsRe: Super-slow download, only working in short bursts?
I've wondered that, because i download from this source and a couple of others that are outside the US and at night they will literally stall. I checked with HN, checked with the software company of the program I use (iTubeStudio) and still it happens.7.3KViews0likes0CommentsSuper-slow download, only working in short bursts?
Hi folks, Today I'm trying to download a smallish video off youtube and it seems extremely slow. Data saver is turned off, and I'm showing my "normal" 1-2MB download speed, but it's only downloading for like 1-2 seconds and then spends 12-15 seconds idle, and then another 1-2 second burst, etc. Literally it's been like half an hour (total file 400MB) and it says 2 minutes remain... It shouldn't be THAT slow. It's not a super high-traffic time, and I've downloaded other things that were much faster so I'm not sure what the issue is...the only thing I can think is it's a private (patreon) video on youtube coming out of Sweden.... Any thoughts on what might be causing the slowness between bursts?Solved7.6KViews0likes9CommentsCan't log into anything but Community
Hi All, Is HN having trouble tonight or updating something? I can't log into the website but I can log in here... After error message it shows as https://sso.hughesnet.com/ Error message has no number, just says "There was an issue logging you in. Please try again or contact Customer Support."Solved3KViews0likes3Comments