@Froemke wrote: I hope no one else gets fooled by their commercials that tel you it’s unlimeyed high speed internet. That is false advertisement! @Froemke wrote: Their commercial says unlimited high speed internet. That is false advertising. Nowhere in the ad(s) is it claimed that HughesNet offers unlimited high speed internet. They offer high speed interent with no hard data limits. In one screen it says "Unlimited" and "No Hard Data Limits", and at the bottom of the same screen it indicates that when the data limit is reached, the speeds will be reduced. As well, at no time does the actress make a claim of "unlimited high speed internet". In other words, no false advertisement. Regarding what you were allegedly told by the sales representative about Netflix streaming, and as intimated by maratsade, if it hasn't been more than a few months you can request a sales call review. If the review results in a determination that appropriate expectations were not set by the sales representative, you may have recourse regarding the Early Termination Fee if you wish to cancel the service. But, please be aware that only sales calls themselves are available for review, meaning the call in which the service was agreed to and the customer was signed up. As well, the sales calls are normally available for review for about three or four months after said sales call is made, though sometimes they're available for a little longer than this. You can request a sales call review by starting a new topic in the "myAccount and Billing" section, which you can do here.
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