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Leahjones7
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Joined 6 years ago
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Re: Extremely unhappy!
Thank you both for replying and helping me! I recently moved and had cableone for 8 years and then when they didnt service my new area I went with Hughes net because I was told it could be bundled with my dish network. I called them and was asked what I needed the internet for and I told them Netflix streaming and dish on demand. They told me it would do that no problem! After the first week I had it and after the 3rd phone call to them I told them I wanted out and they wouldnt work it out with me. I'm a very easy going person and can work with anybody on anything but this has been too much! At the moment the internet does absolutely nothing for me. We use our cell internet for social media and for my Netflix and we disconnected firesticks so I'm just paying a bill because I'm stuck10KViews2likes25CommentsRe: Extremely unhappy!
Yes sir I've tried all of that and nothing helps. The only reason I have wifi is steaming so if I can't do it what's the point of having it? I understand everything takes it's own data but when it rolls over and I get my 20gbs back it's gone when we havent used it or even been at home. I dont want an internet service that I cant use and that I have to keep everything unplugged to preserve it10KViews1like1CommentExtremely unhappy!
I recently moved and made a very bad decision by getting Hughes net! I thought since dish was offering it how bad could it be? It only took me a week to learn the answer to that question! Within my first week of service my internet was slow and lagging and I had to turn all of my families phones off of wifi because they wouldnt work. I got over that and thought hey as long as I can use my firestick I'll be okay. Well my firestick is absolutely useless and dish on demand is no more. I've had to call them 9 times in the whole month I've been a customer and 7/9 of the representatives I talked to were hateful and one even hung up on me! When I would find one who tried to help me with discounts then the next one would delete it. Then came valentine's day when they auto paid my bill out of my account even though I didnt authorize autopay. Thats not even the worst part....they charged my card for $40 over what my bill should have been! I am just so done with Hughes net and want out! I have begged for them to please let me out of my contract or give me a reduced early termination fee. My internet is somehow always used up within 2 days of my bill rolling over and token fees are killing me! I just want out and to forget this ever happened14KViews1like32Comments