Hello Liz, Thank you for the additional information. The recent speed tests were done with Wi-Fi turned off so the number of devices should have been reduced to 3 during the tests. Also, in the 3+ years I have been using Hughes, this is the worst performance I have experienced. I am accustomed to the slow speed after depleting my plan data, but this seems to be much worse. Why is it worse than usual? Thank you, peneloukle
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