Forum Discussion

Peneloukle's avatar
Peneloukle
Junior
2 years ago

Mystery Connected Device has only fair connection

Device Information
IPV4 Address: 192.168.42.9
MAC Address: 3A:48:76:A5:5D:7E
Connection Type: wl1
 
This device is using 25% of my data and often shows a FAIR or BAD connection, but I can't figure out what device it is.
 
Has anyone got a clue for me?
Data Management
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    2 years ago

    The reps might be able to give you more of an idea what the particular device is, though they may take a day or two to reply. 

     

    I'd turn each device off one by one, or at least the WiFi of the device. Then check to see which device disappears from the list of connected devices. You should eventually be able to determine which one it is.

     

    If it's something eating your data without you actively using it, check things like cell phones, Fire TV sticks, Rokus or even a satellite TV receiver. Those devices can do updates on their own, though with the phones it depends on your settings.