mjbeanard
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Joined 5 years ago
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Re: Data Tokens Gone at Start of Billing Cycle
You know? I have been with Hughes for five years and have taken advantage of their Token promotions a number of times with no problems ever. The first of this year I switched to the 50 g plan. The spring promotion came up and I have gotten free tokens before, but for the first time, this year, I have yet to see the tokens applied. They usually appear in about five days, it has been 8 days, even if I subtract 2 days for the weekend, that is 6 business days. It looks like I won't be getting them, I wonder if it has something to do with problems with the 50g plan.5KViews0likes3CommentsRe: No other internet available
So, I don't know what is going on with Hughesnet. Last week, in the middle of my church bible study on Zoom, my internet connection crashed. I am 80 and stay home a lot so I thank God for my zoom connection of which I attend most of my church services. But, I don't think Hughes is on god's side. I was able to reach tech support, and she got me back on, though I missed a half hour, but for the test of the week I continue to have issues. Three of my security cameras are offline, and I can not get them back online. I live alone and cannot afford to be without cameras. And my printer is offline. I have done all the suggestions to fix the problems. I keep getting messages from HP and Blink that it is not the fault of the devices that it is my internet connection. Now I get a notice from Hughes that Fusion is now available in my area. So I called to check the price but it is way out of my price range since I am on Social Security and can barely afford what I am getting now. I have applied for help on my internet bill but,it turns out that I am only eligible for $30.00: a month help and Fusion would add way more to my bill. Meanwhile I have got to get my cameras and printer back online.4.5KViews0likes1CommentNo other internet available
Because I live in the country, I do not have a choice of internet providers. The cable companies only want to serve densely populated areas, because they make higher profits there. So, here I am stuck with this horrible service. I have had Hughes for over 4 years now and all it has done is get worse. They know that we in the country have no other choice, and boy, have I seen what lack of competition causes. First of all, they lie to us, they claim to provide high speed, it is not only NOT high speed, it is slower than slow, sometimes I think it is never going to download. Second, the equipment that I am paying $15.00 a month rental for, is old, worn out, and out dated. That might be the reason for my slow downloads. I can't replace any of it myself, because, only Hughes stuff will work, I considered purchasing their wi-fi booster, which is $100.00, but, with the lies they have told me over the years, how do I know it will work? Of course, no other wi-fi booster will work on Hughes. Oh, I hope we can get cable out here, we have been trying for years, it doesn't look like it will happen any time soon and it appears, that Hughes knows something about that, because, they are not worried about competition.5.7KViews3likes7Comments