About C0RR0SIVE

IMO, it's kinda stupid if an HT1100 user upgrades to Gen5 and gets stuck in a contract if they end up staying on the HT1100... Contracts have always been to recover costs associated with adding a customer. It's about like saying, "Hey, if you want a plan with SmartBrowse, lets throw ya into a renewed contract!" since that was when they had major plan changes.  All Gen5 will be here soon is a plan change for Jupiter One users. ... View more

It's a two faced blade...  People are overly sensitive when they find out an ISP collects data, they want pure transparency then, and many will avoid an ISP that touts they (the ISP) track everything they (the customer) visit and do.  Yet, when something is amis or seems off the customers demand logs of their activities.  I have seen both sides of the coin, and Hughes has traditionally sided on the, "sorry, but that's not available to us". As far as the system, they have provided all the tools required to monitor your usage.  Sorry, but it's upto the customers like us, to track each individual connection then make out to the internet.  There are many third party applications you can use to track each individual thing if that's what you're wanting, and many routers also offer such features. ... View more

Most HT1100 modems are on a Gen4 service plan, but some can be used for Gen5. Basically now, Gen5 and Gen4 referes entirely to your service plan level instead of the satellite it self.  But, if you have an HT1100, you are pointed to the older "Gen4" Jupiter One satellite. ... View more

George, To be fair, it is a good practice to mark any post that answers your questions, to your satisfaction, that can include your own post if you answered your own questions and it answers it fully.  This helps in a few ways... One being if someone does a search, the topic will show Answered, and will show up before other topics of a similar nature that haven't been marked as answered.  Two, other users that may view this thread (or any future threads you create), may not have to sift through tons of posts to find an answer, as answers will appear towards the top of the topic.  Some topics can be several pages long, and having the actual answers marked can help others. As far as being snippy, please keep in mind that this is a public and open community, when posting here, act as if you would out in public among your peers. Thanks, C0RR0SIVE ... View more

With how costly those lights are... I don't think many subscribers that would visit this forum will purchase them... ... View more

Hrm, this would certainly require @Liz to investigate then. ... View more

It takes DST into account...  Do you happen to live anywhere near where the timezones change? ... View more

Bonus Bytes are used between 2:00AM and 8:00AM local time. As to why it seems the usage may have came out of your Anytime data is beyond me. ... View more

Hrm, the NEST cameras don't have any way to setup specific time-slots, they will stream as long as they are connected.  BUT~~~ According to the article at the link below, you can adjust the resolution at which certain cameras/service plans through them will stream at.  Looks like they support 360p, which would save a good chunk of data instead of streaming at 720p. https://nest.com/support/article/How-do-I-change-the-quality-of-my-Nest-Cam-s-video-to-save-bandwidth After that, since it still streams 24/7 to the cloud AFAIK, and uses Wifi to connect, you may be able to setup an "Access Time" of sorts in your router, to disable the wifi connection at time periods that you know you would never use the camera.  That would help save some data. Hopefully a NEST/Dropcam user comes by and can give better insight. ... View more

About the only one's that work are P2P based ones, and the Nest cameras, why your D-Link camera wouldn't work is beyond me, as most cloud based services should work since it's not a direct remote access.  Be aware, streaming video footage to the cloud will consume a good chunk of your data. ... View more

@L2harris wrote: So how does and when doe this REALLY get resolved?  Answer: ?????   When the average user learns best practices in regards to computer and account security so that they don't get an infection and trip anti-spam measures? When AOL learns that an IP doesn't actually identify anyone and is stupid to block based upon that? Alternatively, use a third party email service such as Gmail, MSN/Live/Outlook, AOL, Yahoo, and so on instead of an ISP supplied email? ... View more

@TechWarrior wrote:   So the original question was - where did 241 megs of daytime data go in hte middle of the night?   Day time data is not counted until after 8AM in the morning here.   The 241MB could have been used between 12:00(Midnight) and 2:00AM as I stated earlier, that would have been reflected on your Anytime (Daytime) Usage and not the Bonus Bytes. Like I stated earlier, the Bonus Bytes are used ONLY between the hours of 2:00AM and 8:00AM.  When a data reset occurs, it happens right at Midnight, not at the onset of the Bonus Bytes period. Did you have any devices connected during that 2 hour window at the start of the day your data reset? As far as getting that data back, that is upto the Hughesnet Moderators and Employees that work on this site on the weekdays. @Liz *might* be kind enough to give you a 500MB token, but what you have shown us is that there is really no data leaks occuring, at least, during the test.  The 3MB difference on the Bonus Bytes could have been used the moment you reconnected as your computer was probably requesting information. ... View more

The unit goes based upon your local time-zone unless you are on a VERY old service plan. So if your unit had a data reset on 6/4/5 it would reset at 12:00AM your time, that would result in two hours of potential usage that would be reflected in your Anytime Bytes before the Bonus Bytes period would start for that day. ... View more

There are no overnight hours for 12:00 (Midnight) to 8:00AM.  The Bonus Bytes timezone is 2:00AM to 8:00AM, and if you are a legacy HN7000/9000 subscriber, it's 2:00AM to 7:00AM. However, if you feel you have a data leak, then please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue is with Hughesnet or your local network. 1: Take a screen capture of the Status Meter 2: Disconnect the LAN cable from the modem.  If on the HT2000w, please disable wifi as well. 3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen. 4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work. 5: Reconnect the LAN cable to the modem. 6&7: Take a screen capture of the Status Meter with the clock displayed on your computer. 8: Post your screenshots to the community. Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be rather negligible.  ... View more

What resolution are you at...?  Certain resolutions aren't supported as the program requires a certain amount of screen space, if it can't display, it will throw that "error".  The lower the resolution, the more likely you are to encounter that. Resolutions and Scaling A: 1920*1080 @ 175% = Zoomed In Message A: 1920*1080 @ 150% = Works A: 1920*1080 @ 125% = Works A: 1920*1080 @ 100% = Works B: 1440*900 @ 150% = Zoomed In Message B: 1440*900 @ 125% = Works B: 1440*900 @ 100% = Works C: 1366*768 @ 125% = Works C: 1366*768 @ 100% = Works 😧 1280*1024 @ 150% = Zoomed In Message 😧 1280*1024 @ 125% = Works 😧 1280*1024 @ 100% = Works E: 1280*720 @ 100% = Works F: 1024*768 @ 125% = Zoomed In Message F: 1024*768 @ 100% = Works G: (For fun!) 800*600 @ 100% = spectacular fail of everything~! ... View more

Gen4 service plans no longer exist, only Gen5... ... View more

Care to list the exact model of wifi adapters/devices your using that can't see the 5Ghz band? If it's a draft varient that those devices support, they may not be able to connect to any 5Ghz system. ... View more

Well, to be fairly honest, comparing a Gen5 plan whose minimum FAP speed is 1Mbps, and the top tier Legacy HN9000 plan that capped at 2.5Mbps I think it was, or 1.5Mbps (I had a 1.5Mbps package with 500/day allowance back then) isn't fair... I can honestly download more on Gen5 even while in FAP than I ever could with my old HN9000 plan. That aside, I am sure @Liz will chime in tomorrow and let us know that your account is closed out and whether the gear should be returned or not. ... View more

They usually do process the requests, but we have seen a few occasions where someone will say the equipment doesn't need to be returned, only to find out service wasn't actually cancelled.  ... View more

The HN9000 fleet is being retired, so it would make sense if Hughes stopped asking for returns on those units, however I am willing to bet, that they still want the units returned for now.  @Liz would have to clarify... But, you wont get a confirmation about your cancelation via email as Liz posted last week. I would however, call in and make sure your account is being terminated, as it seems some people in the retention department like to keep a good number and not send in the cancelation requests. ... View more

Guys... Java it self has nothing to do with Javascript...  It that is the case, very few websites would work right now seeing as Java doesn't work in most browsers anymore. @Darryl Replace "Username" with the name of the account your loging into the computer with. ... View more

Not entirely familiar with the Apple Airport Extreme... Like all Apple products, it seems they use the "Airport Extreme" for several different model routers... Do you happen to know the exact one you have? That all aside, the reason you are getting a NAT error is because you are already using a router (the HT2000w), which can't really be configured as a base station. The best you can do is see if the Apple Airport Extremes you have can be setup in just an old fashioned Access Point (most decent wifi routers have this option), and connect them to the HT2000w, and setup each one using the same SSID and password as the HT2000w, but at the same time, making sure the channel on each and every one is different so that they don't conflict in areas where the signal overlaps.  This would allow your devices to hop from one Wifi AP to another seemlessly in most scenarios. If the Airport Extreme doesn't have Access Point mode, then I am unsure what to say/do, as Apple doesn't provide much in the form of documentation...   If another customer doesn't chime in, in a timely manor, you may want to ask at the Apple Support Community on how to best configure the device and take note that the HT2000w is a router it self and can't be set to bridge mode.  https://discussions.apple.com/community/wireless/airport ... View more

Dungeons & Dragons Online? ... View more