About C0RR0SIVE

18Mbps is an acceptable speed, especially if you tested over wifi, and even if not over wifi, it still falls with in a good margin. ... View more

Not really sure what you are talking or having issues with exactly...? ... View more

They will probably let you out of contract, though I think they will still require the first month service fee (technician has to be paid somehow since they are usually third party, Hughes wont take a loss on that I bet). But, I don't see them fixing it by 10AM tomorrow, wouldn't be feasible since it's a congestion issue on the system. But, like I said earlier, maybe Liz can figure something out for you tomorrow. ... View more

MichaelButler, The only way to cancel service is to call Hughes at the service number and request an immediate cancelation of service... Hughesnet can not perform cancelations online. They will send out a box for you to return the radio located on the dish, as well as the modem. I will agree though... Hughesnet shouldn't be accepting Gen5 installs on Jupiter One/Echostar 17 right now, it would leave a bad taste in anyones mouth. Curiously, when clicking http://www.systemcontrolcenter.com/limited.html#!/general/summary   and looking at "Satellite Name" what do you see? ... View more

/shrugs/ Maybe @Liz can do something for you tomorrow.  I am surprised they don't give network priority for Gen5 plans on Jupiter One for those areas that can't get Jupiter II yet. ... View more

Echostar 17 can provide Gen5 service plans, but right now the bird is so overloaded that Hughes is trying to wait on providing those plans on that bird unless you live in one of three areas where Echostar 19 doesn't cover...  I suspect you live in one of those areas...? Jupiter II Service Map ... View more

MichealButler, You should be seeing 25Mbps easily unless you happen to live in one of the smaller areas that Jupiter II doesn't cover. To help the Hughesnet Customer Service Reps get a head start on your speed concerns, you should create a testmy.net account and perform 3-5 tests during different parts of the day. Then share the account results link with us here. Please keep in mind that Hughesnet will only accept testmy.net and the official Hughesnet speed test results. Tests from other sites like speedtest.net are not accepted due to the compression technologies and latency that satellite deploys. Most important points to remember during this test: -do the tests while directly connected to the HughesNet modem with a LAN cable (NO third party Router or Wireless devices can be used) -use the 12MB size download test file ONLY if on Gen4 Service Plan -use the 25MB size download test file ONLY if on Gen5 Service Plan   -If testing upload instead of download, you must use a 4MB size upload test file -space each test at least 5 minutes apart -post your results URL here, it may look something like http://testmy.net/quickstats/C0RR0SIVE For a more in depth guide on running the tests, please visit: http://customer.kb.hughesnet.com/Pages/7001.aspx The Reps are on M-F from approximately 8AM to 5PM Eastern. They will be the ones to address your speed issues, but they will need these tests to do so. ... View more

Don't mess with the IPv6 setting... As far as those error logs, they can pretty much be ignored.  The unit doesn't know the time/date untill after it has contacted the NOC, if it's somewhat freshly rebooted it could be showing old information.  The other errors I can't explain, I get them as well but performance seems fine?  It's probably something similar to other wireless routers where it logs any little hiccup that doesn't always matter. But yeah, don't mess with the IPv6 settings... Leave them enabled on the modem, otherwise this will happen... "I did notice while troubleshooting that for a little bit my computer would get the external IP of the device, then switch to the private lan address." That aside... does the system still seem stable and working right? If not, @Liz will have to run diagnostics on your terminal when she pops into the office tomorrow. ... View more

Actually... It's a bit hairier than one would think when it comes to the FX series...  For example an FX 8-core CPU is more similar to a 4-core CPU with HT enabled.  While not a true 8-cores, the CPU can process upto 8 threads at one time, and in some instances appear as 8 individual cores to the OS.  The efficiency however depends greatly on how well the software is coded. In virtualization, an FX-8350 is a beast of a CPU for the cost compared to an i7.  However, in single threaded applications, performance could suffer greatly, and applications with poor coding and built around the SMT instead of CMT method would choke horribly on an FX series CPU.  AMD Ryzen has since switched to SMT and is killing Intel in terms of multi-threaded performance, and staying on par in most single-threaded applications, sometimes falling slightly short... Below is a diagram I grabbed off of wikipedia... You see the four modules, but looking at each module, you see two integer units for 8 total "cores", the modules also share a good bit of stuff, mostly cache, memory controller and pci-e lanes.  Great for specialty workloads like running ESXi/VMWare, horrible for most other things. FX 8 Core CPU Below is an Intel Skylake i7 Quad Core with SMT take note it has four cores but you can see everything shares a bit of cache, Memory Controller, among other things. Strangely, most normal people buying an i7 always thought they was getting an 8-core CPU as Intel and partners didn't state "Quad Core" and would always say, "with Hyper-threading".  Why the masses didn't go up in arms over that in the earlier core-series life is beyond me. i7-6700k diagram Ryzen... Is different... It's new, powerful, and does an amazing job at multi-threaded applications, I plan on waiting a bit for the bugs to be worked out, as is seen with any release of a brand new architecture. I suggest reading this article if you wanna learn more about Ryzen... http://www.ocdrift.com/amd-ryzen-cpu-die-diagram-exposed/ ALL THAT JABBERING ASIDE... Most people honestly don't need any more than a dual core CPU like the Intel Pentium G3258, or a more modern Skylake Pentium... Seeing as Pentiums are now getting the HT treatment, they are more like i3 processors.  More than sufficient for the typical user. I wish I had invested in AMD two years ago... $1.67/share and they are at $14.16/share now and could go even higher as the year goes on.  Could have made a killing on that. ... View more

There are a few Jupiter II only gateways that aren't on that map... I happen to be on one of them, and Gabe happens to be on another one of them it seems. ... View more

Before you do that, try powering the modem off for a few minutes...  When I changed from the default to the one I prefered, the Modem had serious issues, especially when I went to add in a static MAC entry...  Pulling power at the wall for a little bit, and rebooting the rest of my network and it started to smooth out. What do you have the lease time set to? I am going on a 1 hour lease, forgot what the default is. Next time the network is up, check your IP on your computer and see what it says... When it goes back down, immediately check again and see if the address has suddnely changed..? ... View more

*coughs* I am almost center of beam and sitting at 102 at this moment, but most all day have been at 95... Weather conditions all day today, crystal clear sunny skies.  As far as the dish passes OVT and works, not much anyone can do to force the installer to peak any higher.  But, if you are close to being center of beam on J1, you are probably closer to edge of beam on J2, and vice verse. http://www.montanasatellite.com/services/satellite-internet-services/hughesnet/hughesnet-gen5-monthly-service-plans-var/hughesnet-gen-5-coverage-areas/ ... View more

It's a brand new product, there are bound to be bugs that wasn't caught during testing. As I stated/asked earlier, have you touched ANY other settings in the modem/router...? How are you sure both the WAN and LAN interfaces are being reset at the same time? As I stated earlier... there are certain settings that shouldn't be modified, but can be modified, because these modems aren't meant for service just in the USA.  Modification of those settings on Hughesnet may cause exactly what you are experiencing.  I am betting the "reset" you are seeing is your computer bouncing between two different private address spaces. Or are you litterally getting a full on disconnect and statecodes that explicitly state "no device on LAN"? ... View more

Care to show a screenshot of your Reboot record? 1: Visit http://www.systemcontrolcenter.com/limited.html#!/general/summary 2: Click General 3: Click Reboot Stats Take a screenshot, taking care to avoid posting your SAN. As far as the DNS goes, you can log into the Wifi part of your modem and change the default DNS server the unit will provide to your devices. 1: Go to http://systemcontrolcenter.com 2: Click Wifi Settings - you will be prompted for a password, it's admin by default 3: Click Advanced Setup 4: Click DNS 5: Uncheck Obtain from ISP - then input your own... Many people prefer Google DNS, some prefer Norton DNS if they have children in the home. 6: Click save settings Norton DNS: 199.85.126.20 199.85.127.20 Google DNS: 8.8.8.8 8.8.4.4 As far as the symptom of "rebooting" have you by chance poked at any of the other advanced settings, specifically IPv6?  There are a few that you shouldn't disable or change as they can cause odd effects right now. All of that aside, this forum isn't monitored 24/7, and statements such as, "I'm putting Hughesnet on notice, you have x hours to get this working" doesn't really work well here.  It just doesn't get you an answer any faster, and can cause the few customers that know the system to back off and not bother. ... View more

Actually... I had to borrow it from Alan since I have watched way too much stuff online the last week and a half... lol ... View more

@Ricky wrote: Due to recent computer issue I have upgraded to the latest status meter. I don't like it at all.   Does anyone have a link to the previous version with the status bar showing how close you are to your limits for the month?   https://www.dropbox.com/s/fp35ou6jpo9ocdr/Status%20Meter%20Modification.zip?dl=0 @Ricky This contains both 6.5.x and 6.6.x, as well as files and instructions to prevent either version from doing the annoying "Update to the new version" junk...  Use at your own risk, there are disclaimers inside the zip file... Neither Hughesnet, nor I am responsible for anything that may occur should you elect to use the modified status meter files, or even click that link. I HIGHLY suggest sticking to 6.6.x though as it's required if you ever go to a Gen5 style service plan on either of the satellite systems. ... View more

It will do find in that manor, but, if you set for a higher resolution than what the system allows for on the data saver setting it will start to buffer. ... View more

I can only do so much testing when I have other... things that require my attention with the unit. ... View more

Just throwing this out there... The Video Data Saver will work with all web-based streams from what I can tell... Netflix, Youtube, Hulu, ESPN, and so on.  DTV On Demand and similar don't use a web-based stream to show movies, it's a straight up download of a pre-set size.  So test the smart-tv with the video saver function, and make sure you leave Netflix on "Auto"! ... View more

@tampasteve1 wrote: I am not sure if anyone has gone through their data for the month yet, but are there any stats on what the speed is once you pop your cap on Gen5? I have been trying to FAP but I am in the 20 day resets since my install was considered a new install...  I think someone at DSLR managed to FAP a unit and it showed ~3Mbps peak for their FAP speed, of course that's likely to change as time goes on.  Once I FAP my unit, I will try to get some test results. @GW I have seen a very steady and stable speed with my Gen5 unit...  http://testmy.net/stats/?&t=u&l=250&z=30&q=C0RR0SIVE ... View more

Hrm, I am not aware of them selling Gen5 service on Echostar 17 just yet...  Should only be Echostar 19... But the slow speeds are kind of expected right now with Echostar 17 since its pretty much overloaded... I personally wouldn't bother with speedtests unless I wanted to make a record of what I am seeing for now, as they wont be of much use currently..  @Liz, do you have any insight on why he/she would be on Echostar 17 instead of Echostar19? ... View more

Should probably state no third party router or wifi... We are using macros and I haven't had time to update them or come up with new testing methods. ... View more

I would assume if using a modern digital phone, it will work fine since port 1 and 2 should be sharing the same power source. ... View more

If you visit http://systemcontrolcenter.com and click system status, then look under system status at IP Gateway Association State, it will say something like "Associated (Data IPGW - xx#########)" the XX should be J1 or J2, which indicates what satellite you are pointed to. As far as what satellite you are pointed to, it's decided by Hughesnet for load balancing purposes, we don't have a real say in which satellite we will get pointed to, especially once J1 load is reduced in an area.  But, most all installs should be JupiterII only unless the installer can not get a LOS to JupiterII, then they can use Jupiter1 if I am not mistaken - would require Liz or someone that does installs to confirm that. In order to help the Hughesnet Customer Service Reps get a head start on your speed concerns, you should create a testmy.net account and perform 3-5 tests during different parts of the day, all using a 12MB manual download test. Then share the account results link with us here. Please keep in mind that Hughesnet will only accept testmy.net and the official Hughesnet speed test results. Tests from other sites like speedtest.net are not accepted due to the compression technologies and latency that satellite deploys. Most important points: -do the tests while directly connected to the HughesNet modem with a LAN cable (NO ROUTER or Wireless devices) -use the 12MB size download test file -space each test at least 5 minutes apart -post your results URL here, it may look something like http://testmy.net/quickstats/C0RR0SIVE For a more in depth guide on running the tests, please visit: http://customer.kb.hughesnet.com/Pages/7001.aspx The Reps are on M-F from approximately 8AM to 5PM Eastern. ... View more

Hey, Gabe, use the Identifier to help seperate Gen5 results from others.  I usually use Location 5 on my account to signal Gen5, and Location 4 to signal my Gen4 results. ... View more

@Roseht It would be best if you create your own topic so we can focus on your issues. ... View more

Hey, @larrykelly I was wondering if the video data saver setting ever showed up for you? ... View more