Tag:"How-Tos" | Hughesnet Community

Revamped Support Articles!
Have you noticed our redesigned support area? We have updated articles to answer common questions, like how do I find my SAN or how do I use tokens? If you want to bookmark certain articles, you can go directly to the support article page and browse from there: http://support.hughesnet.com/
Liz
8 years ago Place About the Community
19KViews
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Setting up your HughesNet Voice?
If you've purchased the HughesNet Voice service or have received a replacement ATA, don't forget to check your box for the start up guide so you can start making calls today! We've also provided you with the latest start up guides online. In your browser, go to http://voice.hughesnet.com/activate Click on the picture of the ATA you've received. On this page for Cisco ATAs, at number 1 below, you can find a video demonstration on how to correctly set up your ATA. We recommend watching this first! Number 2 and 3 are clickable links to our latest guides for setting up the equipment and for activating your ATA. Number 4 is the link to the activation page, which you should visit once you've successfully set up your ATA. If you have an Innomedia ATA, your page will look almost identical and will have the same appropriate guides to help you get started: For both ATAs you will end up activating on this page if you click that button under number 4;just follow the instructions: If you have any concerns, you can always call us at 866.347.3292 for live help or you can start your own thread to get help from the community. Thanks, Liz
Liz
9 years ago Place Products and Plans
16KViews
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1Comment
How to adjust Data Usage through 3rd party services.
Below you will find a list of guides on how to adjust your data usage through 3rd party services. *Note this is not a guide on how to adjust Video Resolution but on how to adjust Data Quality. -Netflix (https://help.netflix.com/en/node/87)*Download for offline veiwing (https://help.netflix.com/en/node/54816) -Hulu (There is no guide needed,manualy change per video, Settings icon on the play bar, change to Lower Resolution.) -Hulu Autoplay (https://help.hulu.com/en-us/autoplay) -Crunchyroll (http://www.crunchyroll.com/forumtopic-827635/default-video-quality-setting) -HBO Now(http://help.hbonow.com/app/answers/detailHBO/a_id/113/~/troubleshoot-video-playback-issues-in-an-hbo-now-app) -Amazon Prime (https://www.amazon.com/gp/help/customer/display.html?nodeId=201648150) -Amazon Fire stick (https://www.amazon.com/gp/help/customer/display.html?nodeId=202104960) -Amazon Fire Phone (https://www.amazon.com/gp/help/customer/display.html?nodeId=201567330) -Roku (https://www.howtogeek.com/289289/how-to-limit-bandwidth-usage-on-your-roku/) -Sling (https://help.sling.com/en/support/solutions/articles/33000219113-what-settings-are-available-in-the-sling-tv-app-) -APPLE TV (http://www.idownloadblog.com/2015/11/03/how-to-select-video-streaming-resolution-apple-tv/) -Facebook *disable Video Autoplay* (https://www.facebook.com/help/1406493312950827?helpref=faq_content) -Youtube (https://support.google.com/youtube/answer/91449?hl=en) -Pandora (https://help.pandora.com/s/article/Change-your-Personal-Settings-1519949296224?language=en_US) -WINDOWS 10 (https://www.windowscentral.com/how-monitor-network-usage-your-windows-10-devices) -Xbox one*Monitor/adjust usage (https://www.windowscentral.com/xbox-one-networking-guide) -Playstation (https://www.playstation.com/en-gb/get-help/help-library/services/playstation-now/data-usage-and-stream-quality-on-playstation-now/) -Vudu (https://www.vudu.com/docs/Main-VUDU-Movie-Service-Manual-20100203.pdf) -Kodi (https://kodi.wiki/view/Settings/Videos) -Rveal (https://www.rveal.com/blogs/support/124432451-using-the-audio-video-settings-and-playback-functions-during-streams) -Direct tv now (https://forums.att.com/t5/DIRECTV-NOW-Installation/On-The-Go-with-DIRECTVNOW-Tips-From-The-Community-Team/td-p/4982053) -Dish ondemand (https://www.mydish.com/support/products/hopper/how-to/set-preferences/set-display) -Google Chromecast (https://www.howtogeek.com/304671/how-to-improve-chromecast-video-tab-casting-with-a-simple-tweeak/)
Hal
7 years ago Place Third Party Products
14KViews
4likes
0Comments
Personal Information Security Guide for Family and Friends
Here is a link I ran across on dlsr that I thought was worth sharing:. This is a useful reminder to both novice as well as experienced users alikeso please take a moment to read it in its entirety: The digital age is upon us. As much as it has blessed us and made collaboration and work easier, faster and more efficient, it also has its downsides. A lot of damage can be done by someone in a remote village over the internet. Cybercriminals carefully exploit loopholes to steal information and perform unauthorized transactions across devices and applications that are not secured enough. This article aims to serve as a personal information security identity guide for you, family and friends. Follow this guide and keep your family and friends safe from cybercriminals this season! .............. https://auth0.com/blog/personal-information-security-identity-guide/
Gwalk900
8 years ago Place Third Party Products
14KViews
2likes
5Comments
Home Video Streaming
I am currently using Plex to stream movies from my digital library on my desktop computer. I know that Plex does use some data over the internet while playing even though the video files are all on my side of the modem. What do other people use to do the same thing? Before we went with Hughesnet, we had DSL service. We averaged 12gigs of data a month. At that time my wife was also running a business from home and used Office online to work and store her files so that they were avialable while outside our home. Now we have the 10 gig service and are constantly going over our limit with over a week to go in the monthly allotment. So if there is a platform I can use which doesn't communicate over the internet while watching my own digital files I would like to switch to it.
Frank12
6 years ago Place Third Party Products
13KViews
0likes
4Comments
PlayOn Cloud question...
If I want to record programs to the cloud, then download them within seven days, I don't need the monthly plan, right? I can just purchase recording credits. Is this correct? Is a monthly cloud plan needed only if I want to keep the recordings in cloud storage for longer than seven days? So, basically, I download the app to my phone and buy some recording credits (or vice versa), then set it up to record what I want, then download the recordings when I get the email link(s), and the only thing I need to purchase for this is the recording credits, NOT a monthly cloud plan, right? And I just need to make sure that I download the items within seven days from when they're recorded? Thanks for the help.
Solved
GabeU
6 years ago Place Third Party Products
13KViews
0likes
5Comments
DISH & HBO.. still **bleep** fighting. Will a streaming device help reduce buffering on HBO GO
Hi, Ive been down the Google rabbithole many times with the constant buffering issue that's been a problem since day 1 with Hughes net. It's now a big issue for me as Dish and HBO don't seem to want to resolve their contract issue so my only other option to watch HBO is thru the HBO app.. because of the rural area I live in I get stuck paying for crappy service often. I will flip my **bleep** if I can't watch GOT without the constant buffering so will a streaming device help much if any or I'm gonna make that call to direct..that's my only option. I understand I made the choices and still do so I'm not complaining anymore.. I just need someone to give me advice that is smarter than me about this stuff
melissahowk
6 years ago Place Third Party Products
12KViews
0likes
6Comments
Usage
As soon as my usage resets 2 days later it’s saying I have 0 usage left. I would like to know where it’s going, so my question is how do I find out who is using my internet or who is using all my data?
Kimelkins77
5 years ago Place Third Party Products
12KViews
0likes
2Comments
Roku can limit your bandwidth usage...
This is something I don’t think you can do with competing set top boxes - specifiy a maximum connection speed for streaming video. Could be very useful (and I’ve confirmed it works with a latest-gen Roku stick...) https://www.howtogeek.com/289289/how-to-limit-bandwidth-usage-on-your-roku/
soulbarn
7 years ago Place Third Party Products
12KViews
4likes
1Comment
Forgot your HughesNet Password?
I Forgot my User ID and Password, How do I Log in? In the event you have forgotten our User ID and/or password and have previously set your security questions, you can sign in to myHughesNet.com by providing some account information and resetting your password. I forgot my User ID 1. If you have forgotten your User ID, you can click the Forgot User ID link found on the 'Sign In' screen. 2. You will be required to enter your Site Account Number (SAN) and telephone number associated with your account before proceeding.If you cannot locate your SAN and do not know the number associated with your account, contact Customer Care at 866-347-3292. 3. A list of email addresses associated with your account will display. When you locate your User ID, close the window to continue signing in. I forgot my Password 1. If you have forgotten your Password, you can click the Forgot Password link found on the 'Sign In' screen. 2. You will be prompted to enter your User ID. Check the ‘I’m not a robot’ box and then click ‘Continue’ at the bottom of the page. 3. You will be asked to answer your pre-set security questions. You must correctly answer all of the questions to proceed. Answers are case-sensitive. Click 'Continue' at the bottom of the page. 4.If you have not set your security questions, please contact Customer Care at 866-347-3292 for further assistance.HughesNet for Business Customers call 800-347-3272. 5.When you have successfully answered the security questions, you will be prompted to set your new password. Click 'save' to continue signing in.
Liz
8 years ago Place About the Community
11KViews
0likes
0Comments