Intermittant State Code errors
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State error code 12.1.9 30.101 Off and on for the last week
I've had an error code of 12.1.9 intermittantly for the last week. It also randomly gives me a 30.1.1 more often up to over an hour and a half today. I have reset acceleration many times. I have the modem plugged into a regular surge protector but when this runs with no issues for 3 months plugged into an ups, I don't believe that is an issue and since we have transient outages regularly it needs to stay in the ups. I've had 2 or 3 techs here for outages and state code issues. No one has offered to change the modem while one tech diagnosed a bad cable and refused to believe he had it plugged into an inactive usb port on his laptop. The dish has been tweaked twice, maybe more. I don't remember. It just seems like this will work without a problem for about a month then the intermittant problems start, hang around for a while, and then leave. I don't call repair unless I absolutely have to since the cell reception is spotty and if I'm disconnected I have to start the story all over again. To be fair, the last intermittant poor reception was a loose connector that the Hughes tech did a splendid job finding. High marks to him. This latest problem has been occuring since Thursday, 3 days ago and it has finally degraded the service to the point it's nearly unuseable and I'm being logged off sites constantly. They send an update and when there's no response they log me off. I like the service, when it works and complete outages don't happen all that often but these intermittant problems are pushing me towards a dns service that is one mile away and moving, sending out letters addressed to 'Dear Future Customer'. I don't believe that there is anything else I can do on this end and tech calls scheduled sooner than 4 days out are not the norm, they are an absolute miracle. They're usually 5 to 7 days. I'm open to suggestions.Solved9KViews0likes16Comments