email problem

2 Topics

Outgoing email being rejected.
OH BOY! About a week ago my outgoing email (from windows live mail) started being rejected by the server. I went thru all the drills I know of (port number, smtp, etc) and reluctantly called Hughes tech support. After about an hour (case number 134193431) I was transferred to Home Tech Support. (case number 1901S003682) and the kind lady accepted my credit card number so as to charge me $70 and transferred me to a technician. I was half way thru explaining my problem when he said "let me guess, your outgoing mail is being rejected by the server" Yup! he said " yeah, Hughes is having problems with their outgoing mail servers" He signed into my system, poked around for a few minutes, and said there was no solution until Hughes resolves the problem. Use Hughes mail to send out emails. Thank you very much, please pay $70, and don't forget to tip your waitress... UH... How come Hughes Tech support couldn't say this? How come I had to pay $70 to be told it was a Hughes problem? I may be old, but I'm not crazy... yet
Solved
Kirk Merley
5 years ago Place Tech Support
9.4KViews
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Can't access hughesnet email
When I try to open hughesnet mailbox I get the message HTTP ERROR 504 Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstream server. Connection timeout. everything else is working fine, I notice the email icon shows Zimbra now, it lets me log in as usual but will hang on "loading" then the error message pops up
wgrobison1
9 months ago Place Tech Support
1.6KViews
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2Comments