Forum Discussion
wgrobison1
10 months agoJunior
Can't access hughesnet email
When I try to open hughesnet mailbox I get the message
HTTP ERROR 504
Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstream server. Connection timeout.
everything else is working fine, I notice the email icon shows Zimbra now, it lets me log in as usual but will hang on "loading" then the error message pops up
- wgrobison1Junior
the problem cleared itself after about 8 hours
- MarkJFineProfessor
This seems to be a recurring issue at regular intervals that may coincide with security certificate reissuances - what's required to ensure the mail site can be securely accessed. It may be possible it fixed itself when the certificate for the upstream server was updated (ZCS = Zimbra Collaboration Suite, made by Synacor, HughesNet's email supplier).
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