Forum Discussion

kitnbob's avatar
kitnbob
Tutor
5 years ago

24 month contract

I first came to hughes.net in 2010 and finally upgraded to Gen5 and Hughes Voice in 2017. Am I in my 10th year of a 24 month contract ? ot a third year of a contract with Gen5 and a Hughes Voice? ...
Early Termination Fee
maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

If you upgraded to Gen 5 in 2017 you're no longer under contract.  To cancel, you need to call the 800 number. 

 

 

  • kitnbob's avatar
    kitnbob
    Tutor
    5 years ago

    thanks.

     

    what if I called and tech support sent out a NEW ATA voice modem last week.

    is that a contract renewal?

     

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      That's equipment replacement.

       

      kitnbob wrote:

       

      what if I called and tech support sent out a NEW ATA voice modem last week.

      is that a contract renewal?

       

       

  • kitnbob's avatar
    kitnbob
    Tutor
    5 years ago

    maratsade 

     

    I cant call ..   No dial tone

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      Right, but it's still the only way to cancel, unfortunately. 

       

      kitnbob wrote:

       

      I cant call ..   No dial tone

       

      • kitnbob's avatar
        kitnbob
        Tutor
        5 years ago

        maratsade GabeU 

        Both you guys are great. Bring a smile to my face

        :smileylol: