Forum Discussion
Account changes help
Welcome to hughes net national security branch in trying to get anything nothing done Ok here it goes we had an old system from back in 2000 had to upgrade last year to this gen 5 we used my w...
These days companies are very strict about anything pertaining to ownership of an account becasue it can affect one's financial life. The account was likely put in your wife's name due to using your wife's credit card. Changing it over to someone else's name is not a simple process, nor should it be for the sake of protection of the account holder.
The following may also be needed, but a rep can confirm one way or the other. They're on M-F from approximately 9AM to 6PM EST, though with it being a holiday week the may be short staffed, so it may take them a little longer than the normal day or so to reply. They're also very likely off both Tuesday and Wednesday.
https://support.hughesnet.com/en/faq/account_billing/change-account-ownership-form
i just got done sent the letter of intent to the fax number they gave us
how much you want to bet they will say WE NEVER GOT THAT???
i got the conformation that they got it so we will see!!!
ok i just sent that change of owner form to changeowner@hughes.com
i know they got that too
Hi Merlin1,
I see it's your first post here, so welcome to the community! I'm looking at the account associated with your username, but the most recent case was last September, and it wasn't about this change of ownership concern. Do you have a case number I can try to pull up?
Also, I'd like to track down the Change Ownership form you faxed, can you please private message me the fax number you used?
