Forum Discussion
Account name change
You'd only have to return the modem, modem cable, and radio (the thing attached to the arm on the dish). The installer can reuse the dish.
-Liz
You're kidding, I have to get new equipment? I figuerd that was the answer I was going to get :(
When a lease contract ends, the system expects the equipment back, it's to avoid the $400 unreturned equipment fees.
-Liz
Ahh...
Here's another good question, Will the computer sytem allow me to sign up under my name, and then cancel this current account so I don't have to go a long time without internet?
Thanks!
You're welcome! Yes, you can call in to sign up under your own name. The rep will see that there's already service at your address and ask to confirm if you want to proceed. Just be sure to keep track of the old modem, modem cable, and radio; don't want the installer to take any of it by accident.
For reference here's the return guide so you can see how and what to return.
-Liz
