Forum Discussion
bait and switch from what the sales rep said, he said unlimited high speed data and no contract
You've come to the right place. The Hughesnet corporate reps on this site can review the sales phone call to hear what the sales rep said and what you replied. Pulling the call may take a few days, so stay tuned. The official reps here work M-F, during business hours.
The reps here may need further information from you, so keep an eye on your thread to see if they request it. If they do, they will provide you with a link to message them privately.
Hopefully your issue will be resolved soon. In the meantime, you may want to read the subscriber agreement, located at https://legal.hughesnet.com/node/771.
Among other things, it lists the grievance procedure, if you need to go that route.
I have the same problem as the one who made the post they never told me about a 99 dollar activation fee or a pole charge or I would of not got the service me and my wife are being called liars saying that they did tell us and as I said we live on a budget and would of not got the service if we would of been told these things we could not afford it so if we are liars they are thieves taking money out of my account without me authorization it so do I need to talk to my bank about getting this back
