Forum Discussion
bait and switch token price by sales agent
The sales person I spoke with sold me on a 20G plan with the option to buy unlimited tokens at $9.98 for 20gb's. I made her explain it thoroughly. She also stated that the phone call was recorded....
When i signed up for Hughes net internet, I was told by the sales agent that i was able to stream all day everyday, I have found out today that i have used up all my high speed internet and now i am unable to stream due to slow internet. I spoke to a rep today. Even with my high speed i still have major issues with streaming. i seriuosly have to contact customer support at least once a week and get some excuse about why its slow. I am extremely unhappy with my service and only have had it just over 30 days. I was better off using my cell phine provider. would have had the same amount of data for cheaper price and better service. Pleae review the phone call and fix this
