Forum Discussion
bait and switch token price by sales agent
The sales person I spoke with sold me on a 20G plan with the option to buy unlimited tokens at $9.98 for 20gb's. I made her explain it thoroughly. She also stated that the phone call was recorded....
When i signed up for Hughes net internet, I was told by the sales agent that i was able to stream all day everyday, I have found out today that i have used up all my high speed internet and now i am unable to stream due to slow internet. I spoke to a rep today. Even with my high speed i still have major issues with streaming. i seriuosly have to contact customer support at least once a week and get some excuse about why its slow. I am extremely unhappy with my service and only have had it just over 30 days. I was better off using my cell phine provider. would have had the same amount of data for cheaper price and better service. Pleae review the phone call and fix this
To get help, please start a new topic requesting a sales call review. You can do so in this same section (myAccount and Billing). This will keep your issue separate from the OP's.
- Thank you
