Forum Discussion
Billing nightmare
On 2-23-17 I agreed to upgrade my HughesNet service. I have had HughesNet for 3 years with no problems. Ever since I agreed to the upgrade, I have been billed for my account plus another account in a...
Hello lljames76555,
I'm glad you found the community, thank you for posting. I'm sorry to hear what's happening, we certainly want to get to the bottom of this. I've already pulled up your account and see the other SAN in question from your case notes. Please let me dig into this further so we can sort this out.
Your patience and understanding are much appreciated.
Thank you. I would appreciate your help
Hi lljames76555,
You're very welcome, we are going to get this resolved for you. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
Thank you for looking into this for me. It has been a big mess for several months
