Broken Promises made by Sales Tech for crummy service

While I agree that the salesperson should have been more forthcoming about the fact that real time online games do not work well with satellite internet, if at all, it is up to the customer to do their homework and make an informed decision about what form of internet will fit their needs.   

No, you shouldn't have gone with satellite internet when you have cable available, as satellite internet is much more restrictive.  Most of us that have satellite internet would love to have cable available to us, as we wouldn't have satellite internet if we did.  And one should never rely on a salesperson to tell them whether the product the salesperson is selling is better than the competition.  Of course they're going to say it is.  Selling the product is their job.  You wouldn't expect a Jeep salesperson to tell you that you should instead buy a Toyota because their product would be better for you.  

Again, it is up to you, the customer, to gather the information and make an informed decision about what form of internet will best fit your needs.  Satellite internet fits a niche market, and that niche market is pretty much anywhere that ground based high speed internet is not available.  It can't, and doesn't try to, compare to or compete with ground based services like cable or fiber.  

Regarding the gaming, as maratsade mentioned, you can request a review of your sales call in order to determine whether you were misled by the sales person.  However, they don't keep sales calls for more than three or four months, so if it's been longer than that you may be out of luck.  If you request a review of the call and they do have it to review, and it's determined that you were, in fact, misled, you may have recourse regarding the Early Termination Fee when cancelling the service.  Also, it's only the actual sales call that is recorded, not any prior calls you may have made to ask questions about the service.  So, if you feel you were misled during the sales call and it's been no longer than the aforementioned amount of time, I would recommend that you request that sales call review.  

Hopefully the dish realignment will help with your speed, and possibly even with your data usage, at least somewhat, but you'll still need to monitor that data usage and be careful.  It's one of the things that we, as satellite internet subscribers, have to do.  And remember, buying data tokens is, ultimately, your choice.  I've never purhcased one in my 14 years with HughesNet.