Forum Discussion

Johnsonme2's avatar
Johnsonme2
New Poster
5 years ago

Cancel my internet service

I have tried calling at all hours of the night and day. The night shift tells me to call in the day time. The daytime answering machine tells me to call back later and hangs up. !!! the sales line an...
Service
  • maratsade's avatar
    maratsade
    5 years ago

    And for those who might think this is a HughesNet thing, it isn't.  You can't cancel online with other ISPs either. You have to call.  I wonder if this will change in the future, but for now, cancellations are done via phone call. 

     

    MarkJFine wrote:

    Because you can't.

     

Johnsonme2's avatar
Johnsonme2
New Poster
You have the resources to take sales calls immediately, but not for disconnects.

That means you’re stealing my money.

Have you ever heard of “work from home agents “ ?????? This is a good time to research that.
maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

I for one hope you can get through soon.  Godspeed to you. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

 



Have you ever heard of “work from home agents “ ?????? This is a good time to research that.