Forum Discussion
Johnsonme2
6 years agoNew Poster
Cancel my internet service
I have tried calling at all hours of the night and day. The night shift tells me to call in the day time. The daytime answering machine tells me to call back later and hangs up. !!! the sales line an...
cathycurtis
6 years agoNew Member
The phone number hangs up on you after directing you to visit your online services. Why cant I cancel online. The pandemic has nothing to do with customer service.
MarkJFine
6 years agoProfessor
Because you can't.
- maratsade6 years agoDistinguished Professor IV
And for those who might think this is a HughesNet thing, it isn't. You can't cancel online with other ISPs either. You have to call. I wonder if this will change in the future, but for now, cancellations are done via phone call.
MarkJFine wrote:Because you can't.
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