Forum Discussion

Kjb's avatar
Kjb
New Poster
8 months ago

Cancel service set up by former resident

How does a homeowner cancel service set up by former resident ( ex moved out).

 

hughesnet indicates ex must cancel.   However homeowner has no contact. Payments have come from homeowners bank account, 

 

tired of the run around 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Only the account owner can cancel. You don't have any way to contact them?

    • Kjb's avatar
      Kjb
      New Poster

      Nope! Gone 5 years.  Not sure why proof of banking info home ownership is not acceptable…

      • maratsade's avatar
        maratsade
        Distinguished Professor IV

        Wow. That’s a very unusual situation. Not sure how an account holder can get the company to debit another person’s bank account/credit card. 

         

        In any case, I suggest you wait until one of the corporate reps on this site sees your post and replies to you. They may be able to do something about this.